Roberto Alba

• Cleaned seating areas, restrooms, and concourses to maintain a safe and welcoming environment for guests.

• Set up equipment, seating, and signage for games, concerts, and private events.

• Assisted with teardown, trash removal, and restocking after events.

• Monitored supplies and reported maintenance needs to supervisors.

• Worked with other departments to support smooth operations during events.

• Developed strong cooperative relationships with coworkers and managers.
• Learned all required tasks quickly to maximize performance.
• Developed strong customer service and product knowledge skills to enhance individual and team performance.

• Greeted customers to determine wants or needs.
• Organized paperwork and placed files by date.
• Set up appointments over the phone.
• Answered questions about store policies and addressed customer concerns.

• Maintained a clean and organized work area, ensuring optimal functionality during peak times.
• Collaborated with team members to ensure smooth operations and timely food preparation.
• Enhanced customer experience by providing friendly and efficient service at the concession stand.
• Prepared high-quality food items according to established recipes and presentation guidelines.