Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roberto Angeles

Trenton,MI

Summary

United States Marine Corps Veteran looking to use years of experience and knowledge of teamwork, communication, and sales to benefit a organization at any level.

Overview

14
14
years of professional experience

Work History

Security Supervisor

Securitas USA
06.2023 - Current
  • Recorded incident reports with detailed accounts of occurrences.
  • Investigated and resolved security breaches to protect organization and corporate assets.
  • Conducted regular security audits and assessments to identify potential security risks and vulnerabilities.
  • Kept team of guards compliant with security protocols and appearance standards.
  • Reduced incidents of theft and vandalism by closely monitoring surveillance systems and coordinating with law enforcement.
  • Screened vendors and contractors before granting access to facility.
  • Conducted regular patrols of facility to detect and deter security threats.
  • Prepared and submitted reports to keep management informed of security activities and developments.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.

Senior Mortgage Banker

Rocket Mortgage LLC
08.2020 - 05.2023
  • Utilizing effective listening skills obtained clear understanding of client's needs which determine most beneficial loan program.
  • Effectively and accurately annotated client information into underwriting system to determine client eligibility.
  • Clearly communicated loan details in sales presentation that aligned with clients needs and gained agreement to move forward with loan terms and conditions.
  • Explain and clearly foreshadowing loan process to clients to ensure client is clearly aware of next steps in process to clients to ensure client is clearly aware of next steps in process.
  • Maintained multiple client accounts while simultaneously updating clients on process statuses and addressing and resolving all client concerns.

Recruiter (EMOS 8411)

United States Marine Corps Recruiting Command
05.2014 - 05.2020
  • Utilized effective interpersonal skills using multiple forms of communication to screen, interview, schedule and process individuals for enlistment into United States Marine Corps
  • Engaged in effective marketing using multiple social media platforms such as Facebook, Instagram, Twitter and Snapchat, to extend area of which potential candidates can be found outside area of responsibility
  • On a routine basis gave effective and informational sales presentations to potential prospects within target market utilizing communication skills with assistance of visual aids
  • Worked effectively with peers to ensure all quotas were attained, increasing ability to function under pressure in process
  • Responsible for training qualified candidates awaiting scheduled departure date for basic training. Through various team building activities and guided discussions enhancing leadership abilities for these candidates
  • Received various Certificates of Appreciation/Commendation in recognition of exceeding monthly office quota

Mobile Maintenance Facilities Technician

Marine Corps Marine Aviation Logistics Squadron 26
10.2013 - 04.2014
  • Inspected, serviced, maintained and repaired Mobile Maintenance Facilities crucial in ensuring expeditious aircraft maintenance is achievable
  • Performed basic electrical wiring and repair as well as minor HVAC repairs and servicing
  • Served as a Work Center Supervisor ensuring a shift of 14 workers met deadlines and performed maintenance as safety and cost effective as possible.
  • Inspected completed work for accuracy, efficiency, and Quality Control. Responsible for ensuring the well being of the workers under my supervision by utilizing conflict resolution techniques to maintain a high level of morale and professionalism in the workplace
  • Acted as a co-lead on one Continuous Process Improvement ( CPI ) in hopes of identifying new time saving and cost effective ways to better handle the effects of corrosion on Mobile Facilities
  • Received a Certificate of Commendation for performance of duties during a training exercise

Avionics Electronics Technician

Marine Corps Marine Aviation Logistics Squadron 26
02.2010 - 10.2013
  • Performed I-Level aircraft maintenance by maintaining, testing, and repairing replaceable components and related equipment for communication and navigation assemblies
  • Performed maintenance while effectively and diligently adhering to published Navy and Marine Corps maintenance procedures, with an emphasis on ensuring overall safety as the number one priority
  • Served as a Work Center Supervisor of 12 employees ensuring aircraft components were expeditiously repaired to maintain supply demands.
  • Researched alternate part numbers within supply system to complete work orders when normal stock is not available.
  • Received special recognition following a yearly audit resulting in zero discrepancies

Education

High School Diploma -

Charles E Chadsey High School
Detroit, MI
08.2007

Skills

  • Team Oversight
  • Team Building
  • Operations Monitoring
  • Staff Education and Training
  • Safety Processes and Procedures
  • Quality Control and Assurance
  • Task Delegation
  • Daily Workflow Improvement
  • Supply Chain Management
  • Inventory and Stock Accountability
  • Project Management
  • Resource Planning
  • Data Analysis
  • CPI Principles
  • Recruitment
  • Sales Expertise
  • Telemarketing Expertise
  • Account Management
  • Pre-Employment Screening
  • Candidate Sourcing
  • File and Records Management
  • Customer Relations
  • Knowledgeable in Microsoft Office and Windows
  • Heavy Machinery Safety
  • Troubleshooting Skills
  • Technical Knowledge
  • Regulatory Compliance
  • Administrative Support
  • DoD Secret Security Clearance
  • CPR / First Aid Proficient
  • Security Officer Training
  • Security Resource Management
  • Skilled in Conflict Resolution
  • CCTV Monitoring
  • Administrative Duties
  • Active Shooter Training
  • Alarm System Monitoring

Timeline

Security Supervisor

Securitas USA
06.2023 - Current

Senior Mortgage Banker

Rocket Mortgage LLC
08.2020 - 05.2023

Recruiter (EMOS 8411)

United States Marine Corps Recruiting Command
05.2014 - 05.2020

Mobile Maintenance Facilities Technician

Marine Corps Marine Aviation Logistics Squadron 26
10.2013 - 04.2014

Avionics Electronics Technician

Marine Corps Marine Aviation Logistics Squadron 26
02.2010 - 10.2013

High School Diploma -

Charles E Chadsey High School

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Roberto Angeles