Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Roberto Briones

Miami,FL

Summary

Customer Service Cashier and Server with background in fast-paced retail environments y restaurants, offering consistent, friendly service to all customers while accurately handling cash and card transactions. Skilled at promoting customer satisfaction through effective problem resolution and efficient checkout processes. Notable impact on enhancing overall store performance by maintaining organized work areas and optimizing workflow efficiency.

Overview

1
1
year of professional experience

Work History

Cashier

Mango biche mia
Aventura, FL
05.2024 - Current
  • Managed cash handling for opening and closing procedures.
  • Maintained cleanliness standards throughout the workspace.
  • Customer service and fast-food preparation.

Server

Panzeroto Foods Inc. (Why not restaurant)
Hollywood, FL
02.2024 - 04.2024
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Served food and beverages to patrons and confirmed complete orders.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Checked food before serving it to customers.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Window Installer

Power
Sunrise, FL
12.2023 - 02.2024
  • Replaced moldings, clips and windshield wipers to prepare for glass replacement or repair.
  • Checked all installed windows for proper operation before leaving the job site.
  • Repaired broken parts on existing windows by replacing worn out hinges or latches.
  • Cleaned job sites after completion of projects in order to maintain a safe work environment.
  • Completed high-quality work by installing new foam dams on pinchwelds and rubber-channeling strips around edges of glass or frames.
  • Removed old windows, caulked around edges of new frames, and applied weatherstripping.

Education

Bachelor of Economics - Economics

Universidad Tecnica De Manabi
Ecuador
09-2023

High School Diploma -

Informatica "Portoviejo"
Ecuador
02-2010

Skills

  • Returns processing
  • Product restocking
  • Drawer balancing
  • Payment collection
  • Merchandise exchange
  • Sales expertise
  • Report preparation
  • Cash handling and management
  • Conflict resolution
  • Inventory control
  • Food inspection
  • Table resetting
  • Food station setup
  • Dish preparation
  • Price memorization
  • Food safety
  • Guest engagement

Languages

Spanish
Native/ Bilingual
English
Professional

Affiliations

  • I have different skills in computer science and wedding and inventory management

Timeline

Cashier

Mango biche mia
05.2024 - Current

Server

Panzeroto Foods Inc. (Why not restaurant)
02.2024 - 04.2024

Window Installer

Power
12.2023 - 02.2024

Bachelor of Economics - Economics

Universidad Tecnica De Manabi

High School Diploma -

Informatica "Portoviejo"

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Roberto Briones