Roberto Chavez
Perris,CA
Summary
Dynamic and dedicated professional with a strong background in customer service and teamwork, honed at Quick Quack Car Wash. Bilingual in English and Spanish, I excel in problem-solving and upselling, contributing to team success and enhancing customer satisfaction. Proven ability to maintain high standards in fast-paced environments while ensuring operational efficiency.
Overview
5
5
years of professional experience
Work History
Team Member
Quick Quack Car Wash
Moreno Valley, CA
10.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Upsold memberships to single time customers to secure long term business.
- Partook in customer service interactions in order to keep customers happy.
- Performed preventative maintenance on the machines and learned how to fix them in case of emergencies.
Server
Nova Banquet Hall
Vista, CA
01.2021 - 09.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed tasks within a timely manner to ensure that clients have a good time.
Culinary Assistant
Samurai Sushi & Grill
Perris, CA
02.2022 - 05.2023
- Maintained open communication with front-of-house staff regarding special requests or modifications from guests, ensuring accurate order fulfillment every time.
- Collaborated with other culinary staff to maintain consistent quality across all menu offerings.
- Prepared the ingredients for the main cooks to have everything ready.
- Maintained a clean work area in order to avoid the spread of germs of the food.
Education
Automotive Drive Train And Electrical Specialist - Automotive
Riverside City College
Riverside, CAAutomotive Refinishing And Paint - Auto Body
Riverside City College
Riverside, CASkills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Passion
- Critical thinking
- Bilingual (English & Spanish)
- Basic Automotive diagnostic skills
Timeline
Team Member
Quick Quack Car Wash
10.2023 - Current
Culinary Assistant
Samurai Sushi & Grill
02.2022 - 05.2023
Server
Nova Banquet Hall
01.2021 - 09.2023
Automotive Drive Train And Electrical Specialist - Automotive
Riverside City College
Automotive Refinishing And Paint - Auto Body
Riverside City College