Roberto Dominguez
SPIRIT AIRLINE
Coral Gables,USA
6
years of professional experience
A highly professional aviation service provider prepared to bring strong customer service acumen and safety compliance expertise to role. Known for fostering teamwork and delivering reliable service in dynamic environments. Skilled in conflict resolution and emergency response, consistently ensuring passenger satisfaction and safety.
Work History
Flight Attendant
3 Years 5 Months- The Flight Attendant provides customer service while creating a welcoming environment for passengers before, during, and at the conclusion of each flight.
- Coordinated meal services, selecting menus based on dietary preferences and flight duration.
- FULL-TIME
Host
2 Months- Manage reservations and waitlist, coordinate table flow with manager.
- Greeted and seated guests, ensuring exceptional customer service experience.
- Managed waitlists efficiently, optimizing table turnover and guest satisfaction.
Client Outreach/Marketing
1 Year 7 Months- Kept ongoing online customer service client outreach to keep reviews and ratings at highest tier. Designed marketing plan to improve brand positioning, and high customer satisfaction.
- Implemented on & offline marketing, resulting in increased sales & exposure; trained sales associates to provide superior customer service to clients
Marketing Internship
4 Months- Execute various corporate marketing events and promotions(on & offline).
Education
Bachelor - Marketing, Comprehensive Brand Communication
Official President of the Marketing Students’ Committee (August 2018 - May 2021)
Skills
Customer Service Orientation
Microsoft Office Package
Adobe Illustrator: PS & Canva
IBM SPSS
Social Media/Online Marketing Suites
Attention to detail
LANGUAGE
English: Advanced proficiency
Spanish: Native language
Timeline
Host
PALACE BAR & RESTAURANT
01.2026 - 03.2026Read More
Flight Attendant
SPIRIT AIRLINE
12.2022 - 05.2026Read More
Client Outreach/Marketing
BEACH FRONT AUTO CARE CORP.
04.2021 - 11.2022Read More
Marketing Internship
100 MONTADITOS
08.2020 - 12.2020Read More
PUCMM
Bachelor from Marketing, Comprehensive Brand Communication
Read More