Angela Kashani
Charlotte,NC
Summary
Dedicated professional with 3.1 years of experience at PSA Airlines and a Culinary degree, with a commitment to safety, client comfort and satisfaction. Demonstrated success in building client relationships, operational efficiency, multitasking, and transformational service to fit the needs of the client.
Overview
3
3
years of post-secondary education
29
29
years of professional experience
Work History
Flight Attendant
PSA Airlines
Charlotte , NC
09.2023 - Current
- Greeted passengers, addressed inquiries, managed seating arrangements, and assisted with boarding and in-flight needs to ensure passenger satisfaction.
- Served first-class meals, beverages, and snacks to 12 passengers and main cabin refreshments to 64 passengers, delivering exceptional service and maintaining professionalism.
- Coordinated with pilots and crew to facilitate efficient in-flight operations and enhance passenger experience.
- Performed pre-flight checks on the entire cabin, safety equipment, galley, exit doors, supplies, and lavatories to ensure safety and comfort.
- Attended training sessions for safety, company protocol, customer service, and conflict resolution. As well as demonstrating proficiency in emergency procedures, first aid, CPR, and safety protocols
- Reported incidents or irregularities regarding aircraft immediately to the captain and write detailed reports.
Travel Agent
Magical Vacation Planner
Chesapeake, VA
09.2018 - 07.2025
- Coordinated and managed reservations for travel packages, hotels, cruises, parks, and excursions, ensuring seamless experiences for clients.
- Managed travel arrangements for groups, couples, singles, executives, and special-needs clients.
- Utilized open-ended questions and listening skills to assess client needs and tailor travel options.
- Responded promptly to client inquiries and resolved issues.
- Built rapport with clients to enhance service delivery, resulting in increased repeat business.
- Utilized social media platforms to effectively promote travel destinations and engage potential clients.
- Processed payments while ensuring confidentiality.
- Conducted regular training sessions for company vendors and staff at headquarters and online.
Optometric Technician
Eastern Virginia Eye Associates
Chesapeake, VA
04.2023 - 06.2023
- Examined patients' eyes using instruments to assess visual acuity.
- Performed intraocular pressure testing and pupil dilation while collecting pre-exam data.
- Conducted visual field tests, ocular photography, and optical tomography to aid in accurate patient assessments.
- Screened patients for eye diseases and other related issues.
- Supported the optometrist by preparing exam rooms with the necessary instruments and supplies.
- Analyzed patient charts to support diagnostic testing reviews and enhance preventive care discussions.
Inside Sales Representative
Steel Services, Inc
Norfolk, VA
01.2023 - 04.2023
- Managed inbound calls and email correspondence to effectively promote products and establish new customer accounts.
- Addressed customer inquiries promptly and professionally to uphold satisfaction levels.
- Collaborated with outside sales representative to accurately process product sales and enhance order fulfillment.
- Utilized a custom computer system for accurate input of quotes and orders.
- Established comprehensive customer accounts to ensure data integrity and accessibility.
- Applied math skills for purchase calculations, price negotiations,quote drafting and metal cutting.
Real Estate Agent/Referral Agent
Long and Foster Realtors/Metro Referrals
Virginia Beach, VA
05.2005 - 03.2015
- Showcased residential properties, detailing features and benefits to prospective buyers.
- Advised clients on market trends, and optimal buying or rental options.
- Generated tailored property lists based on buyer preferences and financial capacity.
- Managed transactions from initiation to closing, promptly resolving client issues to ensure smooth processes.
- Coordinated home viewing appointments, ensuring timely access for interested clients.
- Coordinated property inspections to ensure thorough evaluations.
- Facilitated communication among inspectors, lenders, and pest control to maintain compliance with purchase agreements.
- Prepared essential transaction documents, including contracts, and closing statements.
Pastry Cook
Founders Inn and Spa
Virginia Beach, VA
04.1998 - 09.2000
- Followed recipes for cakes, cookies, pastries, and desserts to ensure quality and presentation under the guidance of a Master Chef.
- Assisted in plating and serving desserts for fine dining and large banquet events, contributing to overall guest satisfaction.
- Executed daily kitchen preparation, setup, and closing tasks, ensuring smooth operations and timely service.
- Maintained cleanliness and organization of the kitchen while minimizing waste.
- Trained new kitchen staff on procedures and culinary techniques to enhance team performance.
- Customized seasonal menus and special requests to align with client preferences, enhancing culinary offerings and experiences.
First Cook
Kingsmill Resort and Spa
Williamsburg, VA
09.1997 - 02.1998
- Trained new staff on kitchen procedures and provided support across various stations during peak shifts.
- Enhanced kitchen efficiency through effective leadership in a fast-paced environment.
- Collaborated with staff to develop innovative menu options and streamline food preparation processes.
- Maintained OSHA and health department compliance for safe kitchen operations.
- Ensured freshness by rotating food products, minimizing waste.
Education
Flight Attendant - Flight Attendant Certification
US Department of Transportation
Charlotte, NC 09.2023 - 09.2026
Principles And Practice of Real Estate
Long & Foster Institute
Virginia Beach05.2005
Associate of Arts - Culinary Arts
Pennsylvania Institute of Culinary Arts
Pittsburgh, PA12.1997
Skills
- Federal Aviation regulations and safety compliance
- Customer service orientation
- Fine dining culinary expertise
- Crew and team collaboration
- Professional appearance and proficiency
- Problem solving
- Multitasking in fast-paced environments
- Reliability and trustworthiness
- Organized and meticulous
- Data entry and software proficiency
- Client onboarding/information gathering
- Relationship building and conflict resolution
- Passenger satisfaction focus
- Housing ethics
Timeline
Flight Attendant - Flight Attendant Certification
US Department of Transportation
09.2023 - 09.2026
Flight Attendant
PSA Airlines
09.2023 - Current
Optometric Technician
Eastern Virginia Eye Associates
04.2023 - 06.2023
Inside Sales Representative
Steel Services, Inc
01.2023 - 04.2023
Travel Agent
Magical Vacation Planner
09.2018 - 07.2025
Real Estate Agent/Referral Agent
Long and Foster Realtors/Metro Referrals
05.2005 - 03.2015
Pastry Cook
Founders Inn and Spa
04.1998 - 09.2000
First Cook
Kingsmill Resort and Spa
09.1997 - 02.1998
Principles And Practice of Real Estate
Long & Foster Institute
Associate of Arts - Culinary Arts
Pennsylvania Institute of Culinary Arts