Roberto Garcia
San Antonio,TX
Summary
Dedicated and customer-focused professional with expertise in retail management and quality assurance. Strong analytical abilities support operational excellence and enhance customer satisfaction. Proven track record in mentoring teams and optimizing processes to drive sales within fast-paced environments.
Overview
9
9
years of professional experience
Work History
Quality Tech
Avanzar Interior Technologies
San Antonio, TX
01.2023 - Current
- Conduct thorough inspections of foam products at various production stages to ensure adherence to quality standards.
- Identified and troubleshot foam quality issues, implementing corrective actions to enhance product standards.
- Apply testing procedures to assess the quality and durability of foam materials through physical and chemical tests.
- Collaborated with production and engineering teams to address quality concerns, optimizing processes for better outcomes.
- Collected and analyzed data to recommend product quality improvements and contributed detailed reports.
Machine Operator / Saw Operator
Steves and Sons
San Antonio, TX
07.2022 - 01.2023
- Set up, calibrated, and operated machinery to produce high-quality products for industrial needs.
- Monitored equipment for malfunctions, adjusting settings to maintain smooth operations.
- Performed regular quality checks to ensure products met specifications and client requirements.
- Collaborated with team members to optimize machine operations, enhancing output and minimizing errors.
- Adhered to safety protocols, ensuring a hazard-free work environment.
Production Worker
Avanzar Interior Technologies
San Antonio, TX
08.2021 - 01.2022
- Increased production efficiency by 20% by identifying process bottlenecks and recommending operational adjustments.
- Conducted quality inspections on finished products, ensuring compliance with customer specifications and enhancing product reliability.
- Operated metalworking machinery to produce automotive interior components, contributing to overall production goals.
- Assisted in packaging and preparing products for shipment, ensuring accuracy in labeling and documentation to support timely delivery.
- Maintained a clean and organized workspace to comply with safety and operational guidelines.
Concept Restaurant Manager
AAFES Exchange
San Antonio, TX
08.2017 - 08.2021
- Managed daily restaurant operations, enhancing service flow and fostering high customer satisfaction.
- Managed restaurant operations, improving efficiency by 15% and reducing product defects by 20%.
- Streamlined customer service processes, increasing customer retention by 25%.
- Supervised staff to boost team productivity and maintain operational standards.
- Trained and supervised staff on food handling and safety procedures.
- Scheduled employee shifts to ensure optimal workforce coverage and meet service demands.
- Implemented inventory control measures to reduce waste and costs.
Education
BBA - Management
The University of Texas At San Antonio
San Antonio, TX12-2027
Associate of Arts - Business Administration
Northwest Vista College
San Antonio, TX05-2017
Skills
- Quality control methodologies
- Quality assurance
- Data collection
- Data interpretation
- Reporting
- Process optimization
- Microsoft Office Suite
- Inventory control
- Analytical skills
- Teamwork
- Cross-functional collaboration
- Leadership
- Verbal communication
- Written communication
Languages
English
Full Professional
Spanish
Limited
Timeline
Quality Tech
Avanzar Interior Technologies
01.2023 - Current
Machine Operator / Saw Operator
Steves and Sons
07.2022 - 01.2023
Production Worker
Avanzar Interior Technologies
08.2021 - 01.2022
Concept Restaurant Manager
AAFES Exchange
08.2017 - 08.2021
BBA - Management
The University of Texas At San Antonio
Associate of Arts - Business Administration
Northwest Vista College