Summary
Work History
Education
Skills
Timeline
Generic

Roberto Guerra

Wesley,AR

Summary

Driven HVAC Service professional with a proven track record at Absolute Heating And Air Services, excelling in emergency responses and customer retention. Expert in Leak Testing and building strong client relationships, I've consistently enhanced service quality through continuous skill development in system installation and customer service.

Work History

HVAC Service

Absolute Heating And Air Services
09.2019 - 03.2020
  • Provided reliable support to senior technicians during emergency HVAC service calls, minimizing disruption to clients'' daily operations.
  • Responded to emergency HVAC service requests promptly, finding swift resolutions.
  • Participated in ongoing training sessions focused on improving skills related to custom framing, design principles, and customer service.
  • Maintained up-to-date knowledge of industry regulations and best practices, providing clients with top-notch service and advice.
  • Served as a reliable resource for fellow technicians seeking advice or assistance with challenging service assignments.
  • Increased customer retention by building strong relationships and providing exceptional customer service.

Education

Associate - HVAC

Arlington Career Institute
Arlington, TX
08.2019

Skills

Leak Testing

Timeline

HVAC Service

Absolute Heating And Air Services
09.2019 - 03.2020

Associate - HVAC

Arlington Career Institute
Roberto Guerra