Roberto Ladaga
Miami
Summary
Experienced security officer with a background in safety management and multilingual communication. Skilled in monitoring premises, enforcing safety policies, and coordinating with local authorities to enhance security and client satisfaction.
Overview
12
12
years of professional experience
Work History
Security Officer
Admiral Security Services, Inc.
Miami
01.2023 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify and address potential security risks.
- Enforced company policies and procedures to maintain a safe environment.
- Responded promptly to alarms and incidents, coordinating with local authorities as needed.
- Completed detailed reports on security-related incidents for management review.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Chief Accountant/ Operations Manager
Pacorp Inc.
Miami
03.2014 - 12.2022
- Managed client relationships to ensure satisfaction and retention.
- Developed strategies to address client needs and challenges.
- Coordinated communication between clients and internal teams for project alignment.
- Prepared detailed reports on account performance and recommendations.
- Managed multiple accounts simultaneously while meeting deadlines.
- Resolved customer complaints in a timely manner.
Education
BBA - Finance
University of Miami
Miami, FL12-1986
Skills
- Security guard license
- CCTV surveillance
- Security equipment operation
- Access control
- Premises patrol
- First aid and CPR certified
- Report writing
- Fluent in English, Spanish, Italian
Timeline
Security Officer
Admiral Security Services, Inc.
01.2023 - Current
Chief Accountant/ Operations Manager
Pacorp Inc.
03.2014 - 12.2022
BBA - Finance
University of Miami