Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ROBERTO MACHADO

Irving,TX

Summary

Dynamic professional with extensive experience in coordinating flight schedules and optimizing operational efficiency. Proven ability to leverage strong communication skills to foster seamless interactions between flight crews and ground personnel, enhancing teamwork and collaboration. Possesses in-depth knowledge of aviation regulations and safety protocols, ensuring reliable and compliant operations that prioritize safety and efficiency. Committed to delivering exceptional service in fast-paced environments while adapting to the evolving demands of the aviation industry.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Flight Dispatcher/Mission Control Supervisor

JSX
Dallas, TX
01.2025 - Current
  • Oversee daily operations by monitoring performance metrics, staffing coverage, and execution timelines. Analyze operational data to identify inefficiencies, risks, and improvement opportunities. Translate high-level operational goals into structured workflows and execution plans. Maintain reports and documentation to support leadership decision-making and compliance. Design and refine operational workflows to support scaling, consistency, and performance in a rapidly changing environment.

Flight Dispatcher/Mission Controller

JSX
Dallas, TX
08.2023 - 01.2025
  • Tracked and managed multiple concurrent operational workflows in a regulated environment. Reviewed data for accuracy, identified issues, and escalated risks as needed. Collaborated with cross-functional teams to resolve disruptions and maintain service continuity.

Flight Dispatcher

Hillwood Airways
Fort Worth, TX
05.2022 - 08.2023
  • Analyzed operational constraints related to routing, weather, and scheduling. Communicated insights and risks to stakeholders to support informed decisions.

Delivery Driver

Doordash
Denton, TX
03.2021 - 05.2022
  • Managed time-sensitive deliveries in a fast-paced environment, prioritizing tasks, resolving issues independently, and maintaining clear communication with customers.

Education

Bachelors - Business Administration

Southern New Hampshire University
NH
08.2025

Skills

  • Risk Management
  • Attention to detail
  • Calm under pressure
  • Logistics Coordination
  • Scheduling Allocation
  • Time Management
  • Process Improvement
  • Microsoft Suite & Excel
  • Planning & Coordination
  • Time management
  • Crew scheduling
  • Emergency response preparedness

Certification

FAA Aircraft Dispatcher Certificate 03/2022- 04/2022

Timeline

Flight Dispatcher/Mission Control Supervisor

JSX
01.2025 - Current

Flight Dispatcher/Mission Controller

JSX
08.2023 - 01.2025

Flight Dispatcher

Hillwood Airways
05.2022 - 08.2023

Delivery Driver

Doordash
03.2021 - 05.2022

Bachelors - Business Administration

Southern New Hampshire University

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ROBERTO MACHADO