Roberto Ordaz Cabezas
Phoenix,AZ
Summary
Mechanical Engineering student at Arizona State University with experience in manufacturing, aerospace, food service operations, customer service, and employee training. Recognized for leadership potential through selection for a Manager-in-Training development program and promotion to Kitchen Specialist. Strong communicator who excels in fast-paced environments, enjoys solving problems, and quickly adapts to new responsibilities.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Kitchen/Service Specialist | Manager in Training
Raising Cane's Restaurants
Phoenix, Arizona
08.2024 - Current
- Promoted to Kitchen Specialist based on performance, reliability, and teamwork.
- Cross-trained across kitchen, front counter, and drive-thru operations to support staffing needs and maintain efficient service during peak hours.
- Selected for Manager-in-Training development due to leadership potential.
- Trained 20+ employees on food safety, quality standards, and customer service.
- Assisted shift leadership by supporting daily operations, inventory management, productivity, and team coordination.
- Worked both front-of-house and back-of-house positions to maintain efficient restaurant operations.
- Delivered excellent customer service by resolving concerns and ensuring order accuracy during high-volume rushes.
- Maintained strict sanitation, food safety, and workplace safety standards.
BOH Trainer
Chic-Fil-A
Tempe, Arizona
06.2023 - 06.2024
- Prepared food while maintaining strict quality and food safety standards.
- Supported high-volume kitchen operations during peak business hours.
- Managed food preparation, inventory restocking, and station organization.
- Completed opening and closing procedures while maintaining sanitation standards.
Machinist I
Honeywell Aerospace Global Headquarters
Phoenix, Arizona
06.2023 - 08.2023
- Operated machining equipment while maintaining tight manufacturing tolerances.
- Read engineering drawings, blueprints, and technical documentation.
- Used precision measuring instruments including micrometers and calipers.
- Inspected manufactured components to ensure compliance with aerospace quality standards.
- Collaborated with engineers and technicians to improve manufacturing processes.
Education
Bachelor of Science - Mechanical Engineering
Arizona State University
Tempe, AZ07-2027
Skills
Professional Skills
- Employee Training
- Customer Service
- Inventory Management
- Team Collaboration
- Time Management
- Problem Solving
- Fast-Paced Operations
- Bilingual (English & Spanish)
Technical Skills
- SolidWorks
- AutoCAD
- MATLAB
- Basic Python
- Microsoft Office
- Blueprint Reading
- Precision Measurement
Certification
- ANSI Food Handler Card
Timeline
Kitchen/Service Specialist | Manager in Training
Raising Cane's Restaurants
08.2024 - Current
BOH Trainer
Chic-Fil-A
06.2023 - 06.2024
Machinist I
Honeywell Aerospace Global Headquarters
06.2023 - 08.2023
Bachelor of Science - Mechanical Engineering
Arizona State University