ROBERTO ORELLANA
Alhambra,CA
Summary
Reliable Process Operator with undeniable troubleshooting and equipment maintenance skills. Bilingual and effective in meeting safety compliance. Looking to join a company that offers an opportunity for growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Process Operator
PBF Energy
Torrance , CA
2022.10 - Current
- Operated process equipment such as pumps, compressors, turbines and distillation columns to maintain production flow.
- Monitored gauges and meters to ensure optimal operation of the unit.
- Evaluated product samples to measure quality control standards.
- Performed periodic maintenance on unit machinery to reduce downtime.
- Assisted in troubleshooting processes when problems occurred.
- Created work orders for repairs or replacements when necessary.
- Resolved issues related to process control systems, instrumentation, and other technical components.
- Provided training and guidance to junior staff members on proper operation procedures.
- Communicated effectively with supervisors, colleagues, vendors, clients., both verbally and in writing.
- Kept facility in compliance with established HSE requirements.
Bus Operator
Transdev
Arcadia , CA
2018.06 - Current
- Reported vehicle issues to dispatchers and company mechanics for immediate scheduling of repair work
- Assessed major bus systems, including brakes, steering and windshield wipers, by conducting routine inspections
- Stayed up to date with local roads, traffic patterns and speed limits
- Received and submitted passenger fares
- Drove established routes and maintained knowledge of streets and stops to deliver positive passenger experiences
- Took disabled individuals and senior citizens to local destination
- Planned new routes each day based on passenger requirements
- Maintained safe driving habits to protect property and general public on roadways
- Kept shuttle and reception areas clean and organized
- Planned efficient routes and adjusted plans using GPS software and local road knowledge
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
Paratransit Driver
San Gabriel Transit Inc.
El Monte , CA
2017.08 - 2018.06
- Reported vehicle issues to dispatchers and company mechanics for immediate scheduling of repair work
- Assessed major bus systems, including brakes, steering and windshield wipers, by conducting routine inspections
- Stayed up to date with local roads, traffic patterns and speed limits
- Received and submitted passenger fares
- Drove established routes and maintained knowledge of streets and stops to deliver positive passenger experiences
- Took disabled individuals and senior citizens to local destination
- Planned new routes each day based on passenger requirements
- Maintained safe driving habits to protect property and general public on roadways
- Kept shuttle and reception areas clean and organized
- Planned efficient routes and adjusted plans using GPS software and local road knowledge
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
Sales Representative/Technician
Self-employeed
Alhambra , IL
2014.01 - 2017.08
- Improved overall customer purchasing experiences to promote steady revenue
- Followed-up with clients after installations to assess quality service and customer satisfaction
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets
- Answered product questions with up-to-date knowledge of sales and promotions
- Demonstrated product features to align with customer needs
- Created and implemented store displays, promoting sales and growth
- Programmed and installed conventional and networked alarm monitors for fire, security and water
- Achieved proper alarm operation by testing hardware, connections and signals
- Performed regular inspections to ensure alarm systems and equipment worked according to specifications
- Installed fire alarm panels and devices and programmed equipment
- Installed ground faults and open circuits for low-voltage and 120 VAC wiring.
Customer Service Representative
Skyline Security Management Inc.
Downey , CA
2011.12 - 2014.01
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Demonstrated excellent communication skills in resolving product and consumer complaints
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor
- Asked probing questions to determine service needs and accurately input information into electronic systems
- Made outbound calls to obtain account information
- Set up and activated customer accounts
- Organized client contracts, records and reports to strengthen traceability
- Documented repair processes and helped streamline procedures for future technical support actions
- Organized bench supplies and performed inventory counts
- Observed system functioning and entered commands to test different areas of operations
- Conducted routine maintenance on servers and systems, keeping networks fully operational during peak periods.
Education
High School Diploma -
Alhambra High School
06.2009
Skills
- Safe Driving Skills
- Schedule Management
- Documentation and Recordkeeping
- Troubleshooting Skills
- Situational Awareness
- Troubleshooting and repair
- Maintaining inspection readiness
- Permit issuing
- Equipment Operation
- Safe Equipment Operation
- Technical Troubleshooting
- Process Control
- Safety Monitoring
Accomplishments
- Promoted to Line Instructor and I coach, promote, and develop new trainees on proper techniques on how to maneuver the bus.
- Created highly effective new program that significantly impacted efficiency and improved operations.
- Appointed Lead on Refinery Turnaround Maintenance Outage.
Languages
- English, Native/ Bilingual
- Spanish, Native/ Bilingual
Certification
- NFPA 470 Online Hazardous Materials Awareness & Operations
Languages
Spanish
Professional
Timeline
Process Operator
PBF Energy
2022.10 - Current
Bus Operator
Transdev
2018.06 - Current
Paratransit Driver
San Gabriel Transit Inc.
2017.08 - 2018.06
Sales Representative/Technician
Self-employeed
2014.01 - 2017.08
Customer Service Representative
Skyline Security Management Inc.
2011.12 - 2014.01
High School Diploma -
Alhambra High School
- NFPA 470 Online Hazardous Materials Awareness & Operations
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