Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roberto Padilla

Cincinnati,OH

Summary

Dedicated professional with a background in customer service and a strong focus on organizational skills. Experienced in assisting customers and optimizing processes to drive satisfaction and efficiency in fast-paced environments

Overview

9
9
years of professional experience

Work History

Hard Drive Testing Technician

Blair Technology Group
02.2019 - 03.2020
  • Conducted comprehensive quality assurance tests on hardware and software products to ensure functionality.
  • Collaborated with engineering teams to identify and troubleshoot defects, enhancing product reliability.
  • Utilized automated testing tools to enhance efficiency and accuracy of test processes.
  • Documented test results and communicated findings to stakeholders for review and action

Sales Floor Team Member

Menards
09.2018 - 02.2019
  • Assisted customers in locating products and provided knowledgeable recommendations.
  • Maintained organized sales floor, ensuring optimal product placement and visibility.
  • Collaborated with team members to execute merchandising strategies and promotional displays.
  • Executed stock replenishment and merchandising strategies to optimize sales opportunites

Field Technician

Critter Control
06.2011 - 09.2011
  • Conducted inspections to identify wildlife issues and recommend effective solutions.
  • Utilized trapping equipment and exclusion techniques to resolve pest problems efficiently.
  • Collaborated with other field technicians to resolve complex technical issues.
  • Collaborated with clients to develop customized pest management plans based on specific needs.

Education

Associate of Applied Science - Software Engineering Technology; Science

Cincinnati State Technical And Community College
Cincinnati, OH

Bachelor of Applied Science - Construction Management; Science

University of Cincinnati
Cincinnati, OH

High School Diploma -

Elder High School
Cincinnati, OH

Skills

  • Customer service
  • Creative thinking
  • Organizational skills
  • Time management
  • Willingness to learn
  • Goal setting and achievement
  • Effective communication
  • Reliable and punctual
  • Active listening
  • Adaptability and flexibility
  • Task prioritization
  • Workplace safety

Timeline

Hard Drive Testing Technician

Blair Technology Group
02.2019 - 03.2020

Sales Floor Team Member

Menards
09.2018 - 02.2019

Field Technician

Critter Control
06.2011 - 09.2011

Associate of Applied Science - Software Engineering Technology; Science

Cincinnati State Technical And Community College

Bachelor of Applied Science - Construction Management; Science

University of Cincinnati

High School Diploma -

Elder High School

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Roberto Padilla