ROBERTO RODRIGUEZ
San Diego,CA
Summary
Diligent Security supervisor bringing over 24 years of experience. I am highly self-motivated, hard working professional committed to pursuing a long-term career. I work well under pressure especially in emergency situations. I am a great team player and have excellent customer service. I take into consideration of my fellow co-workers advise. I am able to translate my experiences into lessons that help my fellow co-workers. I like to lead by example.
Overview
26
26
years of professional experience
Work History
Director of Security/Account Manager
Allied Universal Security Services
San Diego
02.2023 - 11.2023
- Former Security Account Manager for Horton Plaza Mall located in Downtown San Diego.
- Managed a diverse team of 35 security professionals, ensuring optimal performance and adherence to company policies
- Submitted documentation for weekly payroll, managed schedules, and attended weekly meetings with Allied management and the client.
- Resolved problems, improved operations and provided exceptional service
- Managed security policies and procedures to promote safety and security of personnel and client assets
- Kept team compliant with security protocols and appearance standards
- Oversaw contract negotiations, budget implantation, disciplinary reviews and officer training.
Security Supervisor
Allied Universal Security Services
San Diego
01.2018 - 01.2023
- Supervised a team of 7 security personnel during shift
- Worked in a fast-paced and high-risk environments while maintaining exceptional standards of excellence for security strategies and plans
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs
- Kept team compliant with security protocols and appearance standards
- Developed and implemented strategies to prevent and respond to security incidents.
- Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
Water Restoration Technician
ServPro
El Cajon
01.2016 - 12.2017
- Inspected and assessed water damage in residential homes.
- Extracted standing water from the premises using wet-vacs and pumps.
- Monitored progress of restoration process by taking moisture readings at regular intervals.
- Installed drying equipment to restore humidity levels within the home.
- Worked with various cleaning chemicals and machinery for the job.
- Performed demolition of affected materials, such as drywall, flooring, and insulation.
- Removed debris from work area after each job was completed.
- Conducted post-restoration inspections to ensure that all areas are completely dried out before leaving the job site.
Security Professional
Inter-con, Securitas, Ranger Private Patrol, Heritage and Professional Security Consultants
San Diego
01.1998 - 12.2016
- Was a security guard for 5 companies listed above.
- Patrolled crowds during events to preserve order and promote security.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
- Searched bags manually to identify prohibited items and contraband.
- Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Identified suspicious activity to determine appropriate response.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Education
High school or equivalent -
Sweet Water Union High School
06.1998
Skills
- Operations Oversight
- Security Team Leadership
- Incident Response
- Security Management
- Security Reporting
- Facility Patrols
- Safety and Security Procedures
Timeline
Director of Security/Account Manager
Allied Universal Security Services
02.2023 - 11.2023
Security Supervisor
Allied Universal Security Services
01.2018 - 01.2023
Water Restoration Technician
ServPro
01.2016 - 12.2017
Security Professional
Inter-con, Securitas, Ranger Private Patrol, Heritage and Professional Security Consultants
01.1998 - 12.2016
High school or equivalent -
Sweet Water Union High School
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