Strategic security executive with extensive experience in directing large-scale operations across various sectors. Demonstrated ability to lead multi-site teams, achieving zero major security breaches while enhancing client satisfaction through targeted training programs. Expertise in establishing robust security protocols and building strong partnerships with law enforcement agencies.
Overview
1
1
Certification
35
35
years of professional experience
Work History
Security Director/Multi-Site Account Manager
Allied Universal Services
Chattanooga, TN
01.2019 - Current
Operational Oversight: Direct 24/7 comprehensive security operations and site protection for two high-profile major properties, commanding a team of 15-20 security professionals and 30+ off-duty law enforcement officers.
Incident Command: Led incident command structures during critical events and high-risk emergencies, ensuring effective response and coordination among security teams.
Executive Protection: Provide tactical executive, dignitary, and celebrity protection logistics for high-profile visits and large-scale public events.
Stakeholder Liaison: Serve as the primary, high-level interface between corporate clients, local law enforcement agencies, first responders, and executive leadership.
Policy & Compliance: Author and implement robust security protocols that standardize operational consistency, minimize corporate liability, and ensure stringent regulatory compliance.
Fiscal Accountability: Directed operational infrastructure, overseeing payroll administration, client billing, staff scheduling, and resource allocation to maintain budgetary compliance.
Successfully cross-managed multiple complex sites simultaneously with zero major security breaches recorded.
Director of Security Operations
River City Security & Investigations
, Southeast U.S.
01.2017 - 01.2019
Operational Leadership: Led supervisory personnel and frontline staff across multiple industrial facilities, enhancing access control, perimeter patrol, CCTV surveillance, and site safety.
Audit & Compliance: Conducted rigorous compliance audits, field training programs, and performance management initiatives to elevate service delivery.
Industrial Account Management: Directed comprehensive security services for a diverse portfolio of heavy industrial clients, including Coca-Cola Bottling and M&M Industries.
Administrative Oversight: Managed onboarding, guard licensing, multi-site scheduling, payroll, and client relations to ensure operational effectiveness.
Key Achievements: Measurably improved officer readiness and elevated client satisfaction metrics by revamping and enhancing specialized training programs.
Streamlined operational workflows to improve post-coverage efficiency and strengthen asset protection across all assigned facilities.
Police Sergeant | Public Information Officer | Field Training Officer | Patrol Officer
Chattanooga Police Department
Chattanooga, TN
01.1991 - 01.2016
Progressive Command: Executed a distinguished 25-year career in law enforcement with rapid advancement to critical leadership roles; frequently tapped to serve as Acting Lieutenant.
Tactical Leadership: Supervised tactical teams of 25-30 officers during high-risk operations, critical incidents, and emergency response calls.
Served as official department spokesperson and primary media liaison; oversaw public communications, crafted press releases, and directed social media strategy to enhance community engagement.
Community Policing: Conceptualized and executed proactive community policing strategies and target-hardened crime prevention initiatives.
Training & Development: Molded the next generation of law enforcement professionals by directly evaluating and training academy graduates as a certified Field Training Officer.
Key Achievements: Successfully commanded and organized large-scale public safety events and critical incident responses with zero major casualties.
Strengthened community trust and public-private relationships through proactive engagement and transparent communication initiatives.
Accelerated officer career progression by implementing structured mentorship and rigorous training programs, fostering professional development.
Skills
Enterprise security operations
Security governance
Enterprise risk management
Risk and crisis management
Threat mitigation
Vulnerability assessments
Crisis response
Continuity planning
Recovery planning
Physical security operations
Access control systems
Surveillance systems (CCTV)
Physical security technology
Contract security management
Multi-site account oversight
Client relationship management
Leadership and strategy
Strategic planning
Multi-regional operations
Client relationship management
Certification
Tennessee P.O.S.T. Peace Officer Certification
Dignitary & Executive Protection Certification
Tennessee Armed Guard Certification
Basic & Advanced Field Training Officer Certification
Media Management/Public Information Officer Certification
Allied Universal Core Training Program
Leadership Special Assignments
Crisis Preparedness: Designed and led Active Shooter drills and tabletop emergency response simulations for large-scale retail properties.
Deputy Assistant Director (SES) | Chief Integrity Officer at U.S. Secret Service (USSS)Deputy Assistant Director (SES) | Chief Integrity Officer at U.S. Secret Service (USSS)
Multi-Site Executive Director / Executive Director Emeryville at WATERMARK RETIREMENT COMMUNITIESMulti-Site Executive Director / Executive Director Emeryville at WATERMARK RETIREMENT COMMUNITIES