Summary
Work History
Education
Skills
Hobbies and Interests
Timeline
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Roberto Serna

Fullerton,CA

Summary

Dynamic and dedicated professional with a strong work ethic and a positive attitude, honed at Stater Bros. Proven ability in customer service and problem resolution, ensuring a welcoming environment. Recognized for teamwork and collaboration, consistently maintaining store cleanliness and enhancing customer satisfaction through effective communication and support.

Work History

After-School Program Leader

Think Together, Inc
07.2025 - 08.2025
  • Facilitated engaging after-school activities to enhance student participation and learning experiences.
  • Assisted in development and implementation of educational programs aligned with curriculum standards.
  • Managed daily operations of after-school program, ensuring a safe and supportive environment for students.
  • Collaborated with educators and parents to address student needs and improve program effectiveness.

Courtesy Clerk

Stater Bros
06.2022 - 09.2022
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.

Education

Bachelor of Arts - Sociology

California State University, Fullerton
06-2026

Skills

    • Positive attitude

    • Strong work ethic

    • Customer service

    • Outgoing and friendly

    • Teamwork and collaboration

    • Patience and tolerance

    • Professional appearance

    • Problem resolution

    • Cross-functional skills

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Hobbies and Interests

  • I participate in a variety of outdoor recreational activities.
  • Youth Development Programs
  • Auto Repair/Restoration
  • Communication Development
  • Youth Assistance

Timeline

After-School Program Leader

Think Together, Inc
07.2025 - 08.2025

Courtesy Clerk

Stater Bros
06.2022 - 09.2022

Bachelor of Arts - Sociology

California State University, Fullerton

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Roberto Serna