ROBERTO SILVA JR
MISSION,TX
Summary
Seeking a full time position to utilize skills and abilities as a Customer Service Rep/Forklift Operator/Data Entry Clerk Helper/Blaster Roller painter and grow within a company. Hardworking Rigger performing accurate, efficient and quality work according to strict timetables. Effective at operating with minimal oversight while supporting team needs. Top-notch organizational, planning and problem-solving skills with superior work ethic.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Rigger
Systems Group
Osceola, AR
04.2021 - 03.2023
- Reviewed job specifications and site conditions to determine appropriate rigging configurations.
- Inspect rigging equipment for any visible damage or defects prior to use.
- Determine appropriate load-bearing capacity of various types of rigging systems and components.
Hydroblaster
USA Debusk
Deer Park, TX
12.2020 - 04.2021
- Hydro blaster technician
- Operated and set-up all necessary cleaning equipment such as high-pressure pumps, hoes, valves, and all other equipment as well adhere to all safety policies and practices
- Using technique for cleaning surfaces which relies entirely of energy water striking a surface to achieve its cleaning effect.
Sandblater/Painter
MG DYESS
Bassfield, MS
09.2020 - 11.2020
- Sandblasting strips a surface of dirt rust or old paint as well as any grease
- Prepared it for refinishing and any repairs using pneumatic, electrical or mechanical equipment
- Manual labor mixing, matching and applying paints and other finishes to various surfaces.
Blaster/Painter
Progressive Pipeline
Meridian, MS
12.2019 - 05.2020
- Sandblasting strips of surface of dirt rust, old paint, and grease
- Prepared it for refinishing and repaired using pneumatic, electrical, or mechanical equipment, Prepared paint for surfaces mixing and applying paint and other finishes to various surfaces
- Inspected parts, equipment, or vehicles for cleanliness, damage, and compliance with standards or regulations.
SAND BLASTER/COATER
M G DYESS INC
Tishomingo, OK
06.2019 - 10.2019
- Remove adhering scale, sand, paint, grease, tar, rust, or any dirt using abrasive blasting equipment specified by quality control
- Masks areas of object to protect from abrading action, manually use nozzle over surface of large parts, examine finished parts to ensure conformances to specification
- Preparing paint for blasted area used plastic under pipe to not spill on soil mixed paint with drill brushes where cleaned of extra made sure proper mills where added to pipe with mill gage and quality control.
Hydroblaster Helper
BASSLER BASE & SERVICES INC
MIDLAND, TX
03.2019 - 04.2019
- Drilled blast holes
- Loaded explosives in blast holes by hand, or directing bulk explosives trucks to load holes
- Connected electrical wires, detonated cords or fuses into series and connected the series to blasting machines
- Detonating charges.
Assembler/Forklift Operator
Rexnord Industries, LLC
MCALLEN, TX
05.2017 - 02.2019
- Assembled bearings in compliance to the work order of different customers expectations, moved bearings with forklift or pallet jack
- Looked up missing info on computer
- Used all equipment
- Followed orders on daily tasks at hand meeting the goals daily, weekly, monthly
- Helped unload truck loads from shipping at times needs use forklift to move material to needed area.
Customer Service Reprensentative
TeleTech
MCALLEN, TX
08.2016 - 05.2017
- Attracted potential customers by answering product and service questions suggesting information about other products and services
- Opened customer accounts by recording account information
- Maintained customer records by updating account information
- Resolved product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution.
Shipping/ Data Entry
Metal Processing International
MISSION, TX
02.2014 - 07.2016
- Overseeing incoming and outgoing shipping activities to ensure accuracy, completeness and conditions of shipments Determining work procedures, preparing work schedules and expediting workflow Determining shipping priorities, work assignments and shipping methods required to meet shipping and receiving schedules Arranging transportation that optimizes service and cost Inspecting incoming materials and notifying appropriate staff of potential quality issues Inspecting loading operations to ensure compliance with specifications Directing movement of shipments to appropriate work areas Ensuring shipping area is organized and clean at all times and meets all compliance factors Ensuring that all employees are in compliance with all applicable health and safety regulations and other company-related policies and procedures Investigating and solving customer problems and issues .
Customer Service Representative
Ticketmaster
PHARR, TX
12.2012 - 10.2013
- Received incoming calls from customers to purchase tickets for venues of all types in all kind of activities concert, sports, Broadway, and many more venues
- Responsible for the sales of professional online recruiting services tailored exclusively to the sales and marketing industry
- Demonstrated technical selling skills and product knowledge in all areas listed above that allows Sales Associate to give effective presentation of SalesCareerOnline.com's Sales Recruiting System
- Attracted potential customers by answering product and service questions; suggesting information about other products and services
- Opened customer accounts by recording account information
- Maintained customer records by updating account information
- Resolved product or service problems by clarifying the customer's complaint determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Maintained financial accounts by processing customer adjustments.
Forklift Operator
Humanetics
McAllen, TX
06.2011 - 08.2012
- Moved levers or controls that operate lifting devices, such as forklifts, lift beams with swivel-hooks, hoists, or elevating platforms, to loaded, unloaded, transport, or stack material
- Inspected product load for accuracy and safely move it around the warehouse or facility to ensure timely and complete delivery
- Manually or mechanically loaded or unloaded materials from pallets, skids
- Position lifting devices under, over, or around loaded pallets, skids, or boxes and secure material or products for transport to designated areas
- Operated a farm tractor I hooked tow trucks to trailer hitches and fasten attachments, such as graders, plows, rollers, or winch cables to tractors, using hitch pins.
Education
General High School Curriculum -
Storm Lake High, Storm Lake, IA
Skills
- Bilingual in English/Spanish (Reading,Writing,Speaking)
- Typing WPM 35
- Forklift, Warehouse Experience
- Equipment Assembly
- Piping Knowledge
- Materials Movement
- License
Certification
Texas Drivers License
Accomplishments
- Employee of the Quarter
- Fitness Award
Additional Information
References
Josue Martinez , Foreman
MG Dyess
4763 Bensten Rd
Mission, TX 78574
9562401331
Izmael Moncayo , Lead Man
Foster Wheeler
9564009225
Jose Baletirra , Foreman/Friend
Bassler Energy Services
3617309090
Training
Occupational Forklift Certification
Timeline
Rigger
Systems Group
04.2021 - 03.2023
Hydroblaster
USA Debusk
12.2020 - 04.2021
Sandblater/Painter
MG DYESS
09.2020 - 11.2020
Blaster/Painter
Progressive Pipeline
12.2019 - 05.2020
SAND BLASTER/COATER
M G DYESS INC
06.2019 - 10.2019
Hydroblaster Helper
BASSLER BASE & SERVICES INC
03.2019 - 04.2019
Assembler/Forklift Operator
Rexnord Industries, LLC
05.2017 - 02.2019
Customer Service Reprensentative
TeleTech
08.2016 - 05.2017
Shipping/ Data Entry
Metal Processing International
02.2014 - 07.2016
Customer Service Representative
Ticketmaster
12.2012 - 10.2013
Forklift Operator
Humanetics
06.2011 - 08.2012
General High School Curriculum -
Storm Lake High, Storm Lake, IA
Similar Profiles
Jermaine TannJermaine Tann
Maintenance Shop Supervisor at Systems GroupMaintenance Shop Supervisor at Systems Group
James McGeeJames McGee
OTR Driver at Systems GroupOTR Driver at Systems Group
Landry NGUINDJEL BIYONGLandry NGUINDJEL BIYONG
IT Support Specialist at Diverse Systems GroupIT Support Specialist at Diverse Systems Group
Melinda LopezMelinda Lopez
Firewatch at Thorpe Plant ServicesFirewatch at Thorpe Plant Services
Jacob VillarrealJacob Villarreal
QC Inspector at Universal Plant ServicesQC Inspector at Universal Plant Services