Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Roberto Sobrado

Haltom City,TX

Summary

Dedicated professional with experience in providing exceptional customer service and managing inventory. Quickly adapting to new environments and focusing on self improvement by providing the best of my skills and bring my team to reach success. Known for strong attention to detail and, contributing to enhanced team efficiency and customer satisfaction.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Stocking Team Associate

Walmart
9101 N Tarrant Pkwy, North Richlands Hills, 76182
10.2024 - Current

Most organized and accurate freezer in the zone

  • kept track of inventory
  • ensured customer's satisfaction by answering questions about quantity and availability on merchandise
  • followed company guidelines to maintain accuracy
  • freight unloading and distribution
  • change of routine to follow team planning
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Organized and detail-oriented with a strong work ethic.

Customer Representative

S&R Electrical Contractor LLC
1816 Hickory Dr, Haltom City, 76117
02.2023 - 07.2023
  • Assisted customers with product inquiries and service requests, ensuring satisfaction and timely resolutions.
  • Invoice tracking
  • Developed knowledge of electrical services offered, providing accurate information to customers for informed decisions.
  • Maintained accurate records of all client interactions through the company's preferred systems, allowing for targeted follow-ups and efficient customer history referencing.
  • Freight receiving
  • Went through training programs to ensure knowledge on products and services
  • Assisted on project planning

FOH Team Member

Chick Fil- A
5131 Rufe Snow Dr, North Richland Hills, 76180
11.2020 - 02.2023
  • Provided exceptional customer service, ensuring a positive dining experience for all guests.
  • Assisted in training new team members on operational procedures and customer service best practices.
  • POS. Accurately entering orders and processing payments with minimal errors.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
  • Handled cash transactions accurately, balancing the register at the beginning and end of each shift.
  • Enhanced multitasking

Education

High School Diploma -

Adela Rolon Fuentes
Toa Alta, PR
05-2017

Skills

    Attention to detail

    Fast paced

    Excellent Customer Service

    Photographic memory

    Multitasker

    I can tolerate working in low or high temperatures

    Organizing work stations

    Lift up to 70 pounds

    Verbal and written communication

    Task prioritization

    I ensure personal hygiene, cleanliness and sharp presentation

Certification

  • Certified Texas Food Handler

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Limited Working
Italian
Limited Working

Timeline

Stocking Team Associate

Walmart
10.2024 - Current

Customer Representative

S&R Electrical Contractor LLC
02.2023 - 07.2023

FOH Team Member

Chick Fil- A
11.2020 - 02.2023

High School Diploma -

Adela Rolon Fuentes
Roberto Sobrado