ROBERTO YARD BELCHES
Brooklyn
Summary
A self-motivated and hard-working individual who is able to cope well under pressure. Relevant areas of strength include proven ability to use initiative and problem solving skills to successfully deal with challenges and effectively handle difficult situations. An energetic and fast learner who is committed to excellent costumer service.
Overview
6
6
years of professional experience
Work History
Car Detailer
Enterprise Rent-A-Car
08.2024 - 02.2025
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
- Shined vehicle windows and windshields to remove water spots.
Package Hnadler
FedEx
01.2024 - 07.2024
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
Customer Service Associate
Target
02.2022 - 10.2023
- Helped customers find specific products, answered questions and offered product advice
- Trained new team members in cash register operation, stock procedures and customer services
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints
- Assisted customers with making payments or establishing payment plans to bring accounts current
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions
Sale Associate
Ferndale Sports Warehouse
01.2020 - 03.2020
- Greeted and assisted costumers
- Processed sells and payments
- Wrapped and packaged merchandise
- Organized monitored display
Camp Counselor
Concord Baptist Church
07.2019 - 09.2019
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment
- Reported any camper not following proper safety protocols to maintain safety of all campers
- Gathered, prepared, operated and maintained all equipment and supplies necessary for planned activities
- Maintained facilities, grounds and equipment to ensure community safety and attract attention
Education
High School Diploma - Customer Service, Electrical Work, Time Management, Communication, Critical Thinking, Active Listening
Edward R Murrow High School
Brooklyn, NY06.2021
Lincoln Technical Institute Trade School
Queens, NY08.2023
Skills
- Customer Service
- Electrical Maintenance
- Prioritization of Tasks
- Effective Communication
- Analytical Problem Solving
- Engaged Listening Skills
- Customer Sales Assistance
Timeline
Car Detailer
Enterprise Rent-A-Car
08.2024 - 02.2025
Package Hnadler
FedEx
01.2024 - 07.2024
Customer Service Associate
Target
02.2022 - 10.2023
Sale Associate
Ferndale Sports Warehouse
01.2020 - 03.2020
Camp Counselor
Concord Baptist Church
07.2019 - 09.2019
Lincoln Technical Institute Trade School
High School Diploma - Customer Service, Electrical Work, Time Management, Communication, Critical Thinking, Active Listening
Edward R Murrow High School
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