Roberto Zamora
Victorville,CA
Summary
Competitive Sales Service Representative prioritizes organizational expansion objectives and customer service quality. Identifies and capitalizes on sales opportunities to generate lasting relationships with clients. Adept communicator of product and service utilities with adaptive messaging techniques.
Overview
11
11
years of professional experience
Work History
Route Specialist
CINTAS, Professional Uniform And Facility Services
10.2021 - Current
- Enhanced route efficiency by analyzing and optimizing daily delivery schedules.
- Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
- Provided excellent customer service, resolving complaints and answering inquiries in a professional manner.
- Grew sales revenue with consistent upselling and cross-selling techniques.
Sales Service Representative
CINTAS, Professional Uniform And Facility Services
10.2016 - 10.2021
- Increased sales revenue by effectively managing customer relationships and addressing their needs.
- Enhanced client retention by providing exceptional customer service and promptly resolving issues.
- Collaborated with the sales team to develop and implement successful marketing campaigns for product promotion.
- Conducted product demonstrations to prospective clients, leading to increased sales conversions.
Parts Sales Manager
AutoZone
08.2013 - 07.2016
- Increased parts sales by developing and maintaining strong relationships with customers and suppliers.
- Oversaw merchandising efforts within the store, ensuring that products were displayed effectively to maximize visibility and stimulate sales growth.
- Led a team of sales associates to consistently surpass monthly sales goals.
- Implemented new sales strategies, resulting in higher customer retention rates and overall satisfaction.
Education
No Degree - Business Administration And Management
El Camino College
Torrance, CAHigh School Diploma -
Animo South Los Angeles Charter High School
Los Angeles, CA06.2012
Skills
- Continuous Improvement Mindset
- Sales and Customer relationship management
- Exceptional Communication Skills
- Goal-Oriented
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Route Specialist
CINTAS, Professional Uniform And Facility Services
10.2021 - Current
Sales Service Representative
CINTAS, Professional Uniform And Facility Services
10.2016 - 10.2021
Parts Sales Manager
AutoZone
08.2013 - 07.2016
No Degree - Business Administration And Management
El Camino College
High School Diploma -
Animo South Los Angeles Charter High School
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