Roberto Zamora

• Matched equipment, drivers and loads to pick up and deliver freight safely and on time.
• Reviewed and created outbound and pickup routes to provide highest level of customer satisfaction.
• Interacted with customers to meet service and cost expectations.
• Managed a team of drivers, fostering a positive work environment that encouraged collaboration and high performance.

• Planned and oversaw third-party shipments, managing stakeholder relationships and contracted rates.
• Researched affordable transportation methods and performed safety audits on equipment.
• Identified appropriate travel routes in accordance with applicable traffic and bulk cargo transportation laws, regulations, protocols and guidelines.
• Oversaw and motivated team of 10 employees in warehouse to increase efficiency by 70%.

Responsibilities

• Assuring all packages get departed to meet customer promise time.
• Allocating pallet locations to better utilize our buildings dock layout.
  
• Developing different alternatives to deliver freight day-to-day.
• Tracked supply, equipment and product inventory quantities to maintain necessary levels.

Achievements

• Dispatched over 125k packages in one night maximizing box truck utilization.
  

Responsibilities

• Trained 8 Seasonal Yard Specialist in managing the yard and strategize against potential defects that they can encounter.
• Organize yard to allow for a fluent transition from Guard Shack to their destination with out causing any issues with our in-yard hostler drivers.
• Distribute new information that can aid and create fewer issues in job performance.
  Used strapping and bracing techniques combined with proper balancing to prevent load shifting.

Achievements

• Created a manual to allow new employees to differentiate fluid loads from big box loads and take into consideration inbound needs.