Roberto A. Suárez Sotomayor
Las Vegas,NV
Summary
Passionate and accomplished Co-Owner with track record of success in business development, customer service and team building. Possesses entrepreneurial spirit, deep understanding of market trends, and keen eye for growth opportunities. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
11
11
years of professional experience
Work History
EEG, VNG, and NCV Technician
Las Vegas Neurology Center
01.2022 - Current
- Attending around 14 patients daily.
- Working as EEG, VNG, and NCV technician.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
CO-OWNER & Neurofeedback Director
LIFE COUNSELING LLC
01.2016 - 01.2022
- Ensures that services are provided according to insurance regulations.
- Develops and manages recruitment, selection, training, and retention of neurofeedback technicians.
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction ratings by consistently delivering high-quality services.
CO-OWNER & Neurofeedback Director
CARING HANDS BEHAVIORAL HEALTH SERVICES LLC
01.2016 - 01.2018
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
- Established foundational processes for business operations.
CO-OWNER & Neurofeedback Director
ALTA WELLNESS CENTER LLC
01.2015 - 01.2018
- Mentored employees to improve work performance, promoting professional development and growth within company.
- Established foundational processes for business operations.
- Maintained compliance with industry regulations and legal requirements through diligent oversight of business practices.
- Established team of motivated and highly skilled employees to help run business.
CO-OWNER & DIRECTOR
ALTA WELLNESS CENTER LLC
09.2015 - 06.2017
- Directs and oversees provision of neurofeedback services to clients.
- Ensures that services are provided according to insurance regulations
- Develops and manages recruitment, selection, training, and retention of neurofeedback technicians.
- Supervising 85 technicians on full mental health services.
Technician Specialist
NEVADA NEUROHEALTH CENTER
01.2013 - 01.2015
- Working with mental-health clients with conditions such as PTSD, anxiety, depression, memory problems, behavior problems, ADHD., sleep disorder.
- Collaborated with team members to complete complex projects within established timelines.
- Improved response times for urgent issues by creating standardized procedures for emergency situations.
Education
Associate of Science - Nursing Science
Sacred Heart University
Puerto Rico2025
Bachelor of Science - Psycology
University of Havana
Cuba01.2012
Skills
- Bilingual in Spanish (Native) and English (Fluent)
- Excellent verbal and written communication skills in both languages
- Microsoft Office (Word, Excel, PowerPoint), Canvas, Caldwell, Greenway, Photoshop, Newmind, QEEG-pro, Brain Avatar, Bellabee-Pro, Myndlift
- Organized, teamwork, adaptable, attentive to detail, patient
- Excellent time management and orientation to provide quality services
- Small business operations
- Policy and procedure implementation
- Customer Relations
Certifications And Courses
- EEG 202 Electrodes, Electrode Placement & Application Methods, Aset.org, Jun. 2023
- Intro to EEG Workshop_5.6.23, CADWELL, Jun 2023
- Neurofeedback Mentoring: QEEG, Ron Swatzyna, Sep 2022
- Webinar: EEG and Coma, ASET.org, Sep 2022
- Webinar: Mechanisms of Electrode Injury and Stress Loop Demonstration, ASET.org, Sep 2022
- Hands-On NCS Workshop, CADWELL, Aug 2022
- Intro to EEG Hands-on Workshop, CADWELL, Aug 2022
- Skin Safety Course, ASET.org, Aug 2022
- Webinar: Infection Prevention 2020, ASET.org, Jul 2022
- NF Mentoring: Neurofeedback and Different Approaches to Anxiety, BCIA, Jul 2022
- Journal Quiz 2019 Vol. 59 No. 4, ASET.org, Jun 2022
- EXTENDED Webinar: Insights into Best Practices in EEG, LTM & IONM, ASET.org, Jun 2022
- Webinar: Ambulatory EEG Revisited: What's New, ASET.org, Jun 2022
- VIDEONYSTAGMOGRAPHY TECHNICIAN, MEDTRAK VNG, INC., Jun 2022
- Webinar: Normal EEG Variants, ASET.org, May 2022
- Webinar: Ohm's Law for Neurodiagnostic Technologists, ASET.org, May 2022
- Clinical TMS Certification Course, Maastricht University, Feb 2021
- LIFE COACHING CERTIFICATION, New Skills Academy (part of BE-A Education Ltd), Jan 2021
- Nutrition Essential Culinary Medicine Improve Mood, Sleep, Attention and Focus, PESI, Aug 2020
- Advanced Nutritional and Integrative Medicine for Mental Health Professionals, PESI, Aug 2020
- QEEG, Live Z-Score, sLORETA Live, Brain Avatar, Brain DX, NeuroGuide Review & More, Aug 2020
- Mastering QuickBooks, QuickBooks Software, Feb 2020
- Nevada Legal and Ethical Issues for Mental Health Clinicians, PESI, Aug 2019
- Differential Diagnosis Challenges: Clients with Trauma, Self-Injury, Impulsivity, PESI, Jul 2019
- Certificate Course in Clinical Supervision Confidently Address Difficult Issues, PESI, Jul 2019
- Neurofeedback Mentoring: Brain Health as a Prelude to Neurofeedback, BCIA, Jun 2019
- BCIA Biofeedback, BioSource Software, Jun 2019
- DSM-5 Differential Diagnosis for Clients with Trauma, PESI, Jun 2019
- BCIA HRV Biofeedback, BioSource Software, May 2019
- Neurofeedback Anatomy and Physiology, BioSource Software, Apr 2019
- Functional Neuroanatomy, BioSource Software, Apr 2019
- Professional, Educational program in QEEG, Biofeedback Resource International Corp., Mar 2019
- Certified Clinical Trauma Professional, IATP, May 2019-2023
- Basic QEEG Curse in Neurofeedback, Newmind Academy, Dec 2018
- Psychopharmacology, BioSource Software, Apr 2018
- Introduction to Transcranial Magnetic Stimulation, CME Consultants, Jan 2018
- Advance Neurobiology II, Peking University, Nov 2017
- Advance Neurobiology I, Peking University, Oct 2017
- Board Certified in Neurofeedback (BCN), Biofeedback Certification (BCIA), 2016
- Principles of FMRI I, University of Colorado, Oct 2016
- Rewiring the Brain: Neurofeedback with Bessel van der Kolk,MD, Oct 2016
- Synapses, Neurons and Brain Course, The Hebrew University of Jerusalem, April 2016
- Autism & Communication Training Course, 2016
- 36-Hour Neurofeedback Certification Course, 2015
- Nonviolent Crisis Intervention Training Program, 2014
- Adult and Pediatric First Aid/CPR/AED, 2013
- Neurofeedback Theoretical and Practical Training Course, 2013
Affiliations
- American Academy of Neurology, 2021
- Clinical TMS Society, 2021
- International Association of Trauma Professionals (IATP), 2019
- The Neurodiagnostic Society (ASET), 2016
- Association for Applied Psychophysiology and Biofeedback (AAPB), 2016
- Biofeedback Certification International Alliance (BCIA), 2015
Leadership And Services
- CO-OWNER & DIRECTOR, Alta Wellness, Present, Directs and oversees the provision of neurofeedback services to clients of the three agencies. Ensures that services are provided according to insurance regulations. Develops and manages recruitment, selection, training, and retention of the neurofeedback technicians for each of the three agencies.
- NEUROFEEDBACK TECHNICIAN, Alta Wellness, Present, Provided neurofeedback services to the agency’s clients.
Boards
Board in Neurofeedback, BCN, 2015
Timeline
EEG, VNG, and NCV Technician
Las Vegas Neurology Center
01.2022 - Current
CO-OWNER & Neurofeedback Director
LIFE COUNSELING LLC
01.2016 - 01.2022
CO-OWNER & Neurofeedback Director
CARING HANDS BEHAVIORAL HEALTH SERVICES LLC
01.2016 - 01.2018
CO-OWNER & DIRECTOR
ALTA WELLNESS CENTER LLC
09.2015 - 06.2017
CO-OWNER & Neurofeedback Director
ALTA WELLNESS CENTER LLC
01.2015 - 01.2018
Technician Specialist
NEVADA NEUROHEALTH CENTER
01.2013 - 01.2015
Associate of Science - Nursing Science
Sacred Heart University
Bachelor of Science - Psycology
University of Havana
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