Summary
Overview
Work History
Education
Skills
Actingexperience
Accomplishments
Timeline
Robert Upton

Robert Upton

Advanced Client Specialist
Chicago,ILLINOIS

Summary

Motivated professional with a proven track record in banking, sales, and organizational management. Strong skills in customer service, financial solutions, and team collaboration. Recognized for work ethic, adaptability, and commitment to excellence. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

9
9
years of professional experience

Work History

Uber Driver

Self-Employed
01.2020 - 01.2025
  • Provided reliable transportation services while managing flexible schedules and ensuring customer satisfaction
  • Maintained a 4.9+ rating by delivering excellent customer service and prioritizing safety

Advanced Client Solution Specialist

Bank of America
08.2022 - 04.2023
  • Achieved Tier 3 sales performance, selling nearly $500K in company products within 8 months
  • Provided tailored financial solutions to clients, ensuring satisfaction and regulatory compliance
  • Excelled in client relationship management, contributing to overall branch success

Brand Ambassador/Assistant Project Manager

NASCAR, Foot Locker, Jordan Brand
01.2022 - 12.2022
  • Represented high-profile brands at events, executing promotional strategies to engage target audiences
  • Supported project management tasks, including scheduling and event coordination
  • Ensured smooth execution of campaigns by collaborating with teams and stakeholders

Staff Manager

Home Childcare
05.2021 - 07.2022
  • Managed employee and client documentation, ensuring compliance with government policies
  • Organized budgets, spreadsheets, and payment records for daycare operations and community events
  • Improved organizational efficiency and fostered a collaborative work environment

Bank Teller

BMO Harris Bank
05.2016 - 06.2017
  • Provided exceptional customer service, handling cash transactions and account management
  • Promoted bank products and services, contributing to increased customer retention

Education

High School Diploma -

Kenwood Academy, Chicago, IL
06.2015

Bachelor Of The Arts - Theatre and Economics

University of Illinois at Chicago, Chicago, IL
3 semesters remaining to complete degree

Skills

Microsoft Word

Excel

PowerPoint

Mac systems

Windows systems

GarageBand

iMovie

Acting

Public speech

Project managing

Cashier

Administrative skills

Actingexperience

Featured on 'Chicago PD' (Season 3, 2016; Season 5, 2021), 'The Exorcist' TV show (2017), and a Gatorade commercial with Dwyane Wade(2017), Appeared on 'The Chi' (2019) and performed/worked in multiple theatrical productions while attending UIC (2015 - 2018), Developed communication, teamwork, and adaptability skills through consistent acting work.

Accomplishments

Third place National Bizfest winner 2012 for the United States Hispanic Chamber of Commerce 33rd annual national convention presented by Bank of America.

Second place national August Wilson monologue competition winner 2014.

Timeline

Advanced Client Solution Specialist - Bank of America
08.2022 - 04.2023
Brand Ambassador/Assistant Project Manager - NASCAR, Foot Locker, Jordan Brand
01.2022 - 12.2022
Staff Manager - Home Childcare
05.2021 - 07.2022
Uber Driver - Self-Employed
01.2020 - 01.2025
Bank Teller - BMO Harris Bank
05.2016 - 06.2017
Kenwood Academy - High School Diploma,
University of Illinois at Chicago - Bachelor Of The Arts, Theatre and Economics
Robert UptonAdvanced Client Specialist