Robert W Wilson
Collinsville
Summary
Self-motivated professional known for critical thinking and effective teamwork. Extensive experience in HVAC and retail management, focusing on staff development and customer satisfaction. Ready to leverage skills to enhance operational performance.
Dynamic HVAC Lead with over 20 years of experience in managing teams and streamlining operations. Strong background in training staff to improve customer service and operational efficiency. Committed to fostering a collaborative work environment that drives success.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
46
46
years of professional experience
1
1
Certification
Work History
HVAC Lead
Tulsa Public Schools
12.2004 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Developed and maintained courteous and effective working relationships.
Store Manager
AES of Tulsa
07.1980 - 11.2004
- Oversaw daily operations, ensuring compliance with company policies and procedures.
- Managed inventory levels, optimizing stock replenishment processes.
- Trained and developed staff to enhance customer service skills and operational efficiency.
- Implemented sales strategies that increased store profitability and customer engagement.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Supervised guests at front counter, answering questions regarding products.
Education
High School Diploma -
Owasso High School
Owasso, OK05-1981
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Critical thinking
- Active listening
- Decision-making
- Problem resolution
Accomplishments
- Supervised team of 10 staff members.
- Schedule daily service appointments for technicians
- Work with contractors to maintain the integrity and comfort of students and staff.
- Coordinate with other shops to complete projects in a timely manner.
Certification
- HVAC Lead, Tulsa Public Schools - 2021-Present
- HVAC Journeyman - 2004-2021
- Construction Industries Board - Licensed Mechanical Contractor - 2006-Present
Timeline
HVAC Lead
Tulsa Public Schools
12.2004 - Current
Store Manager
AES of Tulsa
07.1980 - 11.2004
High School Diploma -
Owasso High School