Marissa Broussie
Stony Rapids
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Safe Shelter Worker
Athabasca Health Authority
10.2019 - Current
- Worked with clients to improve life choices and maximize benefits of programs.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Participated in team-building activities to enhance working relationships.
- Helped Women with applications, documents
Summer Student Intern
AthabascanDenesuline Child & Family Services
07.2018 - 09.2018
- Greeted customers and visitors in-person and via telephone calls.
- Helped with office tasks, taking messages, scanning documents and answering phone inquiries.
- Filing and Data entry.
Casual Receptionist
Black Lake Health Centre
07.2017 - 08.2017
- Greeted customers and visitors in-person and via telephone calls.
- Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction.
- Corresponded with clients through telephone.
- Contacted patients regarding their scheduled appointments.
- Located, checked in and pulled medical records for appointments and incomplete patient charts.
Intern
Keewatin Career Development Cooperation (Online Classes)
10.2016 - 03.2017
- Analyzed probable outcomes of cases using knowledge of legal precedents.
- Worked with management and staff to resolve pre-litigation disputes.
- Worked on projects using knowledge gained in classes to put together recommendations for issues.
Cashier
North West Company
04.2014 - 09.2014
- Trained new cashiers on procedures, customer service and sales techniques.
- Greeted customers promptly.
- Totaled bills and calculated taxes.
- Operated a cash register for cash, check and credit card transactions.
- Cleaned and organized the store, including the checkout desk and displays.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Education
Certificate - Office Administration
Saskatchewan Polytechnic Prince Albert Campus
Prince Albert, SK06.2018
Certificate - IT Essentials
Keewatin Career Development Cooperation
Black Lake, SK03.2017
Certificate - IATEC
First Nation University of Canada (Off Campus)
Black Lake, SK06.2016
High School Diploma -
Father Porte Memorial Dene School
Black Lake, SK06.2014
Skills
- Teamwork
- Responsible
- MS Office
- Leadership
- Customer Service
- Teambuilding
- Organized and Time management
- Critical thinking
- Multitasking abilities
- Time management
- Customer and client relations
- First Aid/CPR
- WHMIS 2015
- PART
- TLR
Timeline
Safe Shelter Worker
Athabasca Health Authority
10.2019 - Current
Summer Student Intern
AthabascanDenesuline Child & Family Services
07.2018 - 09.2018
Casual Receptionist
Black Lake Health Centre
07.2017 - 08.2017
Intern
Keewatin Career Development Cooperation (Online Classes)
10.2016 - 03.2017
Cashier
North West Company
04.2014 - 09.2014
Certificate - Office Administration
Saskatchewan Polytechnic Prince Albert Campus
Certificate - IT Essentials
Keewatin Career Development Cooperation
Certificate - IATEC
First Nation University of Canada (Off Campus)
High School Diploma -
Father Porte Memorial Dene School
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