Aiming to secure a dynamic position within a respected organization, where I can leverage my established and emerging abilities to their fullest potential.
Overview
10
10
years of professional experience
Work History
Owner/Operator
WritewitRobin
Detroit, MI, USA
06.2018 - Current
Create clear engagement, bring ideas to life.
Match audiences and tones for different platforms
Recycling Ambassador
Green Living Science
Detroit, MI
03.2025 - Current
Coordinated workshops focused on recycling, composting, and reducing waste for diverse audiences.
Distribute and engage educational information, materials and resources with effectives strategies to the community
Support community clean -ups and environmental initiative
Collaborated with community organizations to promote environmental awareness initiatives.
Data Entry Personnal
Profuse Tax Pro's and Notary
Eastpointe, MI
01.2025 - Current
Skilled at working independently and collaboratively in a team environment.
Learned and adapted quickly to new technology and software applications.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Managed time efficiently in order to complete all tasks within deadlines.
Paid attention to detail while completing assignments.
General Manager
GH Petro
Detroit, MI, USA
06.2022 - 12.2024
Directed daily operations to enhance efficiency ensure optimal performance and streamline workflows across all departments.
Customer Service-Provide excellent customer service by addressing customer inquiries and resolving complaints promptly.
Inventory Management- stock, Monitor and manage inventory levels of fuel, merchandise, and supplies.
Accounts Payable-Manage cash handling procedures, including daily cash reconciliation, deposits, and maintaining accurate financial records.
Prepare reports on sales and expenses.
Safety and Compliance- Regular inspections of the facility and equipment to maintain safety standards.
Maintenance Oversight-Ensure that the gas station is clean, organized, and well-maintained.
Assistant Manager
Foot Locker
Detroit, MI, USA
10.2016 - 06.2020
Store Operations-Oversee daily operations, including cash management, visual merchandising, and compliance with company policies and procedures.
Developed and implemented visual merchandising strategies to optimize store presentation.
Conduct regular performance evaluations and provide ongoing coaching and support to associates.
Led staff training programs to enhance product knowledge and customer service skills.
Address customer inquiries and resolve any issues promptly.
Attend audits to ensure accuracy and minimize shrink.
Promotions and Marketing- Plan and execute events to attract customers and increase sales.
Team Collaboration-Work closely with upper management to align store goals with company objectives.
Education
Bachelor of Arts - Digital Media Arts
Specs Howard School of Media Arts
Southfield, MI
06-2018
Skills
Microsoft Word
Excel
PowerPoint
Retail Management
Cleaning
Adobe Photoshop
Graphic Design
Marketing Research
Photography
Filing
Filming
Timeline
Recycling Ambassador
Green Living Science
03.2025 - Current
Data Entry Personnal
Profuse Tax Pro's and Notary
01.2025 - Current
General Manager
GH Petro
06.2022 - 12.2024
Owner/Operator
WritewitRobin
06.2018 - Current
Assistant Manager
Foot Locker
10.2016 - 06.2020
Bachelor of Arts - Digital Media Arts
Specs Howard School of Media Arts
Personal Information
Willing To Relocate: Anywhere
Availability: Willing to Relocate: Anywhere
Visa Status: Authorized to Work in the U.S. for Any Employer
Summary
Proficient in inspiring team members and effectively managing conflicts, showcasing strong collaboration and communication skills. Exceptionally skilled at providing customers with a positive and professional experience, demonstrating high effectiveness in service delivery.