Robin Nelson
Dyersburg,TN
Summary
Business-oriented Associate Manager trained to handle various issues and remain level-headed. Offering over 20 years of expertise overseeing Excellent Guest experiences, training and deciding and leading others to be there best for organizations in the restaraunt and service industry An enthusiastic personality with skills in managing operations, leading, training, sanitation, and hospitality.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Associate Manager
Cracker Barrel Restaurant
Dyersburg, TN
02.2024 - Current
- Leadership
- Manage Operations
- Exceptional Guest and Employee Experience
- Driving the Business
- Compliance
Server, Skilled Trainer, Shift Leader, Grill Cook
Cracker Barrel Restaurant
Dyersburg
08.2020 - 02.2024
- Taking Orders
- Communication
- Hospitality
- Menu Knowledge
- Plate appearance
- Leadership
- Training and Development
- Team Player
- Time Management
General Manager
All In One Convenience store
Dyersburg, TN
05.2018 - 01.2021
- Employee Management
- Inventory Management
- Financial Management
- Store Operations
- Excellent Customer service
- Cash Handling
Associate Manager
Cracker Barrel Restaurant
Dyersburg
09.2017 - 05.2018
- Same as above
Server Skill Trainer, Shift Leader
Cracker Barrel Restaurant
Dyersburg, TN
06.2014 - 09.2017
- Same as above
Cashier, Assistant Manager
All In One Convenience Store
Dyersburg, TN
11.2004 - 03.2013
- Same as above
Education
GED -
Dyersburg High School
Dyersburg, TN11-2003
Skills
- Operational management
- Employee training
- Inventory management
- Financial management
Certification
- Server Permit November 2020
- Servsafe Food Manager Certification March 2024
Timeline
Associate Manager
Cracker Barrel Restaurant
02.2024 - Current
Server, Skilled Trainer, Shift Leader, Grill Cook
Cracker Barrel Restaurant
08.2020 - 02.2024
General Manager
All In One Convenience store
05.2018 - 01.2021
Associate Manager
Cracker Barrel Restaurant
09.2017 - 05.2018
Server Skill Trainer, Shift Leader
Cracker Barrel Restaurant
06.2014 - 09.2017
Cashier, Assistant Manager
All In One Convenience Store
11.2004 - 03.2013
GED -
Dyersburg High School