Robin (Brennan) Wilson
Boxford, MA,MA
Summary
Integrated Care Manager with extensive experience at Mass General Brigham, specializing in care coordination and patient advocacy. Developed individualized care plans that improve patient outcomes and strengthen relationships with clients and families. Provided interdisciplinary collaboration and education for clients, ensuring comprehensive support for chronic illness management.
Overview
41
41
years of professional experience
1
1
Certification
Work History
Integrated Care Manager
Mass General Brigham
Beverly, Massachusetts
02.2022 - Current
- Delivered comprehensive case management services for clients and families impacted by chronic illness or disability.
- Collaborated with family members to create tailored care plans addressing patient needs.
- Participated in interdisciplinary team meetings to contribute insights on patient care strategies.
- Counseled patients on effective condition management through lifestyle modifications.
- Assessed client needs and facilitated appropriate referrals to community resources.
- Educated clients on self-management techniques, including healthy eating and exercise.
- Developed individualized care plans ensuring holistic support for physical, mental, emotional, and social well-being.
Case Manager
Melrose-Wakefield Healthcare-Hallmark Health Systems
Stoneham, MA
05.2018 - 01.2022
- Participated in interdisciplinary team meetings to discuss treatment options.
- Counseled clients on available resources within the community.
- Provided referrals to appropriate health care providers or other community resources.
- Assessed clients' needs, developed care plans and monitored progress towards goals.
Director of Palliative Care/ Hospice Liaison
VNA Care
Worcester, MA
03.2010 - 04.2018
- Facilitated collaboration among VNA, Hospice, and Palliative Care teams to enhance service delivery.
- Directed daily operations, ensuring compliance with applicable laws and regulations.
- Developed and implemented strategic plans to achieve organizational goals.
- Recruited, supervised, evaluated, and mentored staff members to foster professional growth.
- Collaborated with senior leadership to establish long-term objectives for the company.
Hospice Liaison/Admissions Nurse/ Educator
Hospice Care Inc./Health Care Dimensions
04.1995 - 03.2010
- Delivered compassionate hospice care across diverse community settings.
- Organized and facilitated CEU educational programs for healthcare professionals in long-term care facilities and hospitals.
- Onsite hospice liaison for Care Dimensions/Dana-Farber Cancer Institute, facilitating hospice referrals, and addressing advanced care planning at Brigham and Women's Hospital/Beth Israel.
Short Term Rehab/Long Term Care Nurse
Dexter House
Malden, MA
05.1984 - 04.1995
- Oversaw Medicare and Short Term Rehab Unit operations while functioning as floor nurse.
- Assessed patient needs, creating tailored care plans to enhance recovery outcomes.
- Executed treatments aligned with assessed needs to promote optimal patient recovery.
Education
Master of Science - Nursing Education
Salem State University
Salem, MA05-2012
Bachelor of Science - Nursing
Atlantic Union College
Lancaster, MA12-2008
Associate of Science - Nursing
Bunker Hill Community College
Charlestown, MA05-1984
Skills
- Care coordination and case management
- Patient assessment and resource allocation
- Interdisciplinary collaboration
- Client education and health advocacy
- Effective communication and customer service
- Multidisciplinary approach to care transitions
- Discharge planning and patient support
- Medication reviews
- Relationship building
Certification
- CCM Certification. Certification from the Commission for Case Managers
References
References available upon request.
Timeline
Integrated Care Manager
Mass General Brigham
02.2022 - Current
Case Manager
Melrose-Wakefield Healthcare-Hallmark Health Systems
05.2018 - 01.2022
Director of Palliative Care/ Hospice Liaison
VNA Care
03.2010 - 04.2018
Hospice Liaison/Admissions Nurse/ Educator
Hospice Care Inc./Health Care Dimensions
04.1995 - 03.2010
Short Term Rehab/Long Term Care Nurse
Dexter House
05.1984 - 04.1995
Master of Science - Nursing Education
Salem State University
Bachelor of Science - Nursing
Atlantic Union College
Associate of Science - Nursing
Bunker Hill Community College
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