Robin Carnes
Big Piney
Summary
Accomplished RN with a proven track record at CVS Healthcare, adept in case management and motivational interviewing. Leveraged problem-solving and strategic relationship development skills to enhance patient outcomes and streamline care coordination. Proficient in Aetna Systems and Microsoft Office, demonstrating a commitment to efficient, compassionate patient care and advocacy.
Overview
12
12
years of professional experience
Work History
Case Manager- RN
CVS Healthcare
05.2023 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of Members situations, identifying issues, goals, and necessary interventions.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Developed and implemented comprehensive case management plans to address client needs and goals.
Ryan White RN Case Manager
Wyoming Department Of Health
09.2017 - 05.2023
- Coordinated patient care plans to ensure seamless transitions between healthcare settings.
- Enhanced patient outcomes by collaborating with multidisciplinary teams.
- Developed individualized care plans for optimal patient health management.
- Implemented quality improvement initiatives, ensuring compliance with healthcare standards.
- Successfully implemented and maintained Ryan White HIV case management program for Sublette County WY.
- Successfully implemented and maintained STI testing and treatment program for all county residents
- Coordinated patient care plans to enhance recovery outcomes and ensure continuity of care.
- Improved patient satisfaction by providing compassionate and personalized care.
- Appropriately provided children and adults the correct vaccine schedule based on their individual needs.
- Conducted in-depth case reviews to identify and address potential health risks.
- Implemented care protocols to streamline processes and improve patient outcomes.
Registered Nurse, Medical-Surgical Unit
St. Johns Medical Center
08.2016 - 09.2017
- Collaborated with interdisciplinary teams for optimal patient care, ensuring seamless communication between healthcare providers.
- Consistently maintained accurate documentation of patient assessments, interventions, and outcomes in accordance with regulatory requirements.
- Skillfully performed venipuncture, IV insertion, and catheterizations, ensuring proper technique and adherence to infection control standards.
- Provided health education to patients and families regarding discharge instructions and plans of care.
- Administered medications and treatment to patients and monitored responses.
- Advocated for and strived to protect health, safety, and rights of patient.
- Developed strong rapport with patients and families through active listening, empathy, and clear communication during challenging situations.
Registered Nurse
Sublette Center- Skilled Nursing Center
06.2016 - 08.2016
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Registered Nurse, Medical-Surgical Unit
Memorial Hospital of Sweetwater County
08.2014 - 06.2016
- Collaborated with interdisciplinary teams for optimal patient care, ensuring seamless communication between healthcare providers.
- Consistently maintained accurate documentation of patient assessments, interventions, and outcomes in accordance with regulatory requirements.
- Provided health education to patients and families regarding discharge instructions and plans of care.
- Skillfully performed venipuncture, IV insertion, and catheterizations, ensuring proper technique and adherence to infection control standards.
- Advocated for and strived to protect health, safety, and rights of patient.
- Developed strong rapport with patients and families through active listening, empathy, and clear communication during challenging situations.
Registered Nurse, Emergency Department
Memorial Hospital of Sweetwater County
11.2012 - 06.2013
- Demonstrated strong clinical reasoning skills when assessing patients conditions, initiating appropriate interventions, and escalating concerns to physicians as needed.
- Improved patient outcomes by consistently providing high-quality emergency care and implementing evidence-based nursing practices.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Collaborated with multidisciplinary healthcare teams to develop comprehensive care plans for patients presenting with diverse medical conditions in the Emergency Department.
- Reduced patient wait times by efficiently triaging patients based on acuity levels and prioritizing urgent cases.
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
Education
Bachelor of Science - Nursing
University of Michigan, Flint
Flint, MI12-2011
Skills
- Skilled in Motivational Interviewing Practices
- Problem-solving
- Communication
- Organization and multitasking
- Strategic Relationship Development
- Positive attitude
- Case management
- Time management
- Case documentation
- Active listening
- Aetna Systems: ATV, CEC, MC, Case Prep tool, Nabla Proficient
- Microsoft office systems- proficient
Accomplishments
- Daisy award Winner- 2021 for work during COVID-19 contact tracing and Emergency response
Timeline
Case Manager- RN
CVS Healthcare
05.2023 - Current
Ryan White RN Case Manager
Wyoming Department Of Health
09.2017 - 05.2023
Registered Nurse, Medical-Surgical Unit
St. Johns Medical Center
08.2016 - 09.2017
Registered Nurse
Sublette Center- Skilled Nursing Center
06.2016 - 08.2016
Registered Nurse, Medical-Surgical Unit
Memorial Hospital of Sweetwater County
08.2014 - 06.2016
Registered Nurse, Emergency Department
Memorial Hospital of Sweetwater County
11.2012 - 06.2013
Bachelor of Science - Nursing
University of Michigan, Flint
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