Robin Daniels
Chicago,IL
Summary
Skilled Phlebotomist with extensive experience at Labcorp, known for exceptional patient care and efficient specimen handling. Demonstrates expertise in venipuncture and maintains high standards of quality control, enhancing patient satisfaction. Adept at fostering teamwork and collaboration, consistently improving process efficiency. Achievements include significantly reducing wait times and contamination risks through meticulous attention to detail and adherence to protocols.
Overview
17
17
years of professional experience
Work History
Phlebotomist
Labcorp
Itasca, IL
06.2016 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Packaged and shipped specimens to central lab daily.
- Used personal protective equipment correctly to protect coworkers and patients.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Organized daily work based on collection priority.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
- Monitored patients for adverse reactions post-venipuncture, ready to provide immediate care if needed.
Phlebotomist
Interactive Health
Schaumburg, IL
08.2007 - 04.2016
- Contact my contact person to verify me coming to their location
- Set up the workstation as a receptionist and phlebotomist
- Verified patients identity and explain the procedure to the patient
- Obtain blood specimens by venipuncture
- Maintain integrity by using aseptic techniques
- Labeled I was business with correct information on it
- Centrifuge specimens to prepare them to be dropped off at a local lab for processing
Education
Phlebotomist - Nursing
Kennedy King College
Chicago, IL06.2007
LPN - Nursing
Dawson Technical Institute
Chicago, IL07.1999
Skills
- Venipuncture
- Order of draw
- Patient Care
- Specimen handling
- Sample and specimen collection
- Butterfly needle technique
- HIPAA Compliance
- Patient confidentiality
- Venipuncture Expertise
- Blood collection techniques
- Specimen labeling procedures
- Communication abilities
- Data Entry
- Specimen Preparation
- Medical terminology knowledge
- Quality Control
- Paperwork Processing
- Pediatric phlebotomy
- Patient preparation
- Quality control guidelines
- Sample storage
- Geriatric phlebotomty
- Pedi phlebotomy
- Skin puncture
- Hemoglobin Testing
- Time Management
- Multitasking Abilities
- Teamwork and Collaboration
- Attention to Detail
- Customer Service
- Organizational Skills
- Specimen Collection
- Butterfly Venipuncture
- Excellent Communication
- Finger Stick Method
- Problem-Solving
- Team Leader
Timeline
Phlebotomist
Labcorp
06.2016 - Current
Phlebotomist
Interactive Health
08.2007 - 04.2016
Phlebotomist - Nursing
Kennedy King College
LPN - Nursing
Dawson Technical Institute