Robin Delplane
Lakeland
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Orderly and committed to offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Organized and experienced in assisting with daily office needs and managing general administrative activities. Expertise in mathematics and finance-related initiatives. Successful in coordinating and executing meetings, travel, and special events.
Overview
20
20
years of professional experience
1984
1984
years of post-secondary education
Work History
Administrative Assistant
Ingram Industries
Nashville
03.2000 - 03.2003
- Managed scheduling for Director Internal Audit as well as meetings.
- Coordinated travel arrangements and itineraries.
- Maintained organized filing systems for documents and correspondence.
- Assisted in preparing reports and presentations for internal meetings.
- Handled incoming calls, emails, and inquiries with professionalism.
- Facilitated communication between departments to enhance workflow efficiency.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Created travel arrangements and distributed travel details to appropriate personnel.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Administrative Assistant IV
Vanderbilt University, Center for Molecular Neuros
Nashville
03.1993 - 09.2002
- Managed scheduling and appointments for faculty and staff in neuroscience research.
- Coordinated meetings and events, ensuring all logistics were effectively handled.
- Assisted in preparing grant applications and research proposals for funding opportunities.
- Maintained accurate records and files for research projects and administrative tasks.
- Processed invoices and managed budgets for departmental expenditures efficiently.
- Developed and maintained databases to track project progress and resource allocation.
- Provided support to students and visitors, addressing inquiries with professionalism and care.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed database systems containing customer contact information.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Processed invoices for payment using accounting software applications.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Created travel arrangements and distributed travel details to appropriate personnel.
Administrative Assistant
Metropolitan Federal Savings and Loan
Nashville
06.1988 - 08.1992
- Organized office files and maintained documentation for efficient retrieval.
- Managed calendars and scheduled appointments for senior management.
- Coordinated travel arrangements and prepared itineraries for staff.
- Assisted in preparing reports and presentations for meetings.
- Communicated with vendors to ensure timely delivery of supplies.
- Supported team members by responding to inquiries and providing information.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
Administrative Assistant
The Vanatta Company
Nashville
01.1985 - 01.1988
- Organized office files and maintained documentation for efficient retrieval.
- Managed calendars and scheduled appointments for senior management.
- Coordinated travel arrangements and prepared itineraries for staff.
- Communicated with vendors to ensure timely delivery of supplies.
- Handled confidential documents in an organized fashion according to established protocol.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Answered questions from customers regarding products and services offered by the company.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Processed invoices for payment using accounting software applications.
Administrative Assistant
Anders Plumbing Company
Nashville
07.1983 - 12.1984
- Organized office files and maintained documentation for efficient retrieval.
- Coordinated travel arrangements and prepared itineraries for staff.
- Assisted in preparing reports and presentations for meetings.
- Process payroll for employees accurately and timely each pay period.
- Review timekeeping records to ensure compliance with company policies.
- Respond to employee inquiries regarding payroll and deductions promptly.
- Prepare payroll reports for management review and analysis regularly.
- Reviewed timesheets for accuracy and completeness prior to processing payroll.
- Processed payroll for over 38 employees weekly, ensuring accuracy of pay and deductions.
Education
Cheatham County Central High School
Ashland City, TNSkills
- Travel Arrangements
- Calendar management
- Account management
- Reports preparation
- Expense Reports and management
- Data entry
Timeline
Administrative Assistant
Ingram Industries
03.2000 - 03.2003
Administrative Assistant IV
Vanderbilt University, Center for Molecular Neuros
03.1993 - 09.2002
Administrative Assistant
Metropolitan Federal Savings and Loan
06.1988 - 08.1992
Administrative Assistant
The Vanatta Company
01.1985 - 01.1988
Administrative Assistant
Anders Plumbing Company
07.1983 - 12.1984
Cheatham County Central High School