Summary
Overview
Work History
Education
Skills
Certification
I love to Read, watch football with my family and going on vacations with my family as well.
Additional Information
Timeline
Generic

Robin Elliott

Landrum,SC

Summary

Confident Insurance Advisor possessing strong work ethic and excellent business sense. Bringing 2-years background customizing insurance plans, calculating premiums and interviewing potential clients to obtain data about financial resources. Commended for planning and leading over client appointments. Client-centered and dedicated to customizing insurance programs to suit individual customer needs. Persuasive Agent with expertise in assessing client needs, advising on coverage options and monitoring insurance claims. Energetic and communicative professional with 2 years of experience. Dedicated to developing meaningful client relationships and offering best solutions for coverage.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Licensed Insurance Account Manager

Marketplace 4 Insurance (Mike Gilliam Agency)
09.2023 - 01.2024
  • Enhanced client satisfaction by addressing and resolving complex insurance inquiries and concerns promptly.
  • Strengthened customer loyalty by providing personalized account management services to clients.
  • Improved department efficiency by streamlining processes for policy renewals, endorsements, and cancellations.
  • Maximized revenue growth with thorough cross-selling and upselling of insurance products to existing clients.

Licensed Insurance Account Manager

Sitel For USAA
11.2022 - 03.2023

With Sitel I worked from Home for USAA processing all payments and starting policies. I was able to get licensed in all states. I did not stay with that company very long due to managing staff telling me one thing and the Company USAA rules were different.

  • Enhanced client satisfaction by addressing and resolving complex insurance inquiries and concerns promptly.

Education

GED -

Chapman High School
Inman, SC
09.2001

Skills

  • Technical Proficiency
  • Account Analysis
  • Team Collaboration
  • Claims Handling
  • Product Knowledge
  • Attention to Detail

Certification

  • Licensed P& C Insurance Agent NPO #20559184


I love to Read, watch football with my family and going on vacations with my family as well.

My hobbies are reading and spending time with my family. We love to watch football together and go to church together. My favorite time of the year is vacation time. In our family that means any time because I have a large family. I have 5 kids. Eathan is 21 and in the National Guard and works for Zima Corp in Spartanburg with my husband Blake. Elizabeth lives in Anderson with her boyfriend and works at 7-11. Owen is in College at ICC in Forest City NC to be a Game Warden. Walter is in College in Anderson at Tri City. He will have a Associates in Mechatronic in May and he wil enter the National Guard in the Summer. And last but not least Maddox is a Junior At RS Central in Rutherfordton where he plays every sport they will allow him too.


I tell you all of this because this is what describes me in the best way possible. I am a Christian Family woman first and foremost. But It is only me, my husband and my oldest Eathan at home. So I have all the free time in the world.


I started at USAA and worked there for a few months for a company called Sitel. The problem there was the way I was being taught was not the USAA way and they were not happy with that and I felt like I was being pulled in different ways.


I started with Marketplace 4 Insurance ( Mike Gilliam Agency) in Hendersonville NC in September and I loved the job! We were an Independent Agency and was able to work with all different types of people and carriers. I just recently resigned from there because I was having to drive up the mountain everyday and I ended up having an accident on the way to work one day and it was traumatic to me. I continued to work there until the 3rd of January. I love the industry and the work that makes me feel important and like Im in a helping position.

Additional Information

I started at USAA and worked there for a few months for a company called Sitel. The problem there was the way I was being taught was not the USAA way and they were not happy with that and I felt like I was being pulled in different ways.


I started with Marketplace 4 Insurance ( Mike Gilliam Agency) in Hendersonville NC in September and I loved the job! We were an Independent Agency and was able to work with all different types of people and carriers. I just recently resigned from there because I was having to drive up the mountain everyday and I ended up having an accident on the way to work one day and it was traumatic to me. I continued to work there until the 3rd of January. I love the industry and the work that makes me feel important and like Im in a helping position.


Being a mother of 5 has taught me to multitask in life and learn to keep things organized. I am a hard worker and dedicated. And best of all I live in downtown Landrum near the middle school and elementary schools.

Timeline

Licensed Insurance Account Manager

Marketplace 4 Insurance (Mike Gilliam Agency)
09.2023 - 01.2024

Licensed Insurance Account Manager

Sitel For USAA
11.2022 - 03.2023

GED -

Chapman High School
  • Licensed P& C Insurance Agent NPO #20559184


Robin Elliott