Committed and motivated employee with exceptional customer service and decisions making skills. Strong work ethic, processional demeanor and great initiative. Hard working and great with multi-tasking and documentation skills. Energetic, reliable and skilled in working with a diverse group of individuals. Ambitious, detail oriented, versed in balancing priorities and meeting deadlines under pressure. Adapts quickly to challenges and changing environments.
Responsible for ensuring all events run smoothly and customers are happy. High end, fast paced restaurant. I have excellent communication skills and have never had any issues. Restaurant does over $5M a year in revenue. Ensures employees do what they are supposed to keep things running smoothly and customers happy.
Worked at the Adult Detention Center. Worked in booking in of inmates and inventoried their property. Entered all their personal data as well as current charges in the OMS system and verified if there were any other outstanding warrants. Processed releases of inmates in the bonding facility and ensured all charges had been completed and there were no holds from other agencies. Worked in various towers in the jail watching to ensure the safety of the deputies and inmates.
Senior Financial Operations Manager for all Worldwide Integrated Accounts. Assisted the sales teams who supported the largest international customers in IBM. Responsible for forecasting, submitting budgets, tracking revenue and expense to ensure teams met their quotas as well as making sure sales were on track with expectations. Responsible for troubleshooting any issues and worked closely with multiple departments and worldwide contacts.
Managed several of the largest accounts within IBM - AT&T, Walmart, Home Depot, UPS, State of Georgia and First Data. Managed revenue and expense and the Managing Directors and their sales teams. Processed financial analysis reports and presented results to upper level management.
Managed Northeastern middle accounts. Supported managers and sales teams in tracking revenue and expense. Monitored and audited commission payments for accuracy. Presented findings to upper management.
Staff position within IBM. Monitored expense for IBM divisions throughout California. tracked monthly expenditures against budget. Prepared income and expense reports and presented to staff and management.
Hired on with IBM in 198. Was secretary to 3 managers and 15 technical specialists in the Tucson plant. After a year and a half transferred to Sacramento, CA and worked as a word processor, marketing secretary and account receivable and payable specialist. Was also an administrative manager for 2 years during that time period. I managed 5 secretaries, 1 facilities specialist and an HR specialist.
Responded to emails and other correspondence to facilitate communication and enhance business processes. Handled scheduling for executive's calendar and prepared meeting agenda and materials. Transcribed phone messages and relayed to appropriate personnel. Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions. Handled incoming and outgoing mail, email and faxes. Took notes and dictation at meetings.