Robin Foss
North Canton,Ohio
Summary
Energetic, dedicated professional with great poise. Well-trained, focused individual who excels at prioritizing, completing multiple tasks simultaneously. Hardworking and passionate individual with strong organizational skills eager to join the Ohio Gratings family.
Overview
29
29
years of professional experience
Work History
Home Delivery Manager
The Repository
- Current
- Supervise Home Delivery, Customer Service and Traffic departments
- Provide onboarding, training and support for new employees
- Represent The Repository during Worker’s Comp claims
- Tracking employee hours, adjustments to timecards, submission of documentation
- Handle variety of customer and carrier concerns via telephone, internet and in-person
- Reconciliation of current accounts and outstanding invoices with accuracy
- Retention of company records, both employee and interdepartmental
- Knowledge of credit and debit policies, working hand in hand with accounting
- Ability to multitask, working with other departments with diplomacy and patience to ensure completion of work by deadline.
Alternative Product Manager in Charge of Special Publications
The Repository
- Current
- Oversee distribution of additional publications associated with Gannett Media Ohio
- I.e
- About Magazine, The Wrap TMC products, Sunday Select
- Collaborate with department heads
- Responsible for distribution of print products to carriers and customer base
District Marketing Manager
The Repository
- Current
- Supervise and maintain carrier routes
- Provide training and support to paper carriers as well as assistance to subscribers
- Assist in restructuring of districts to help improve company profitability
- Resolves issues with customer base and carriers in a timely manner
- Collection of delinquent accounts, settlement of carrier accounts.
International Account Manager
Coastal Pet Products
04.1995 - 07.1999
- Managed expansion of company's products in South and Central America
- Screened possible distributors for acceptance under Coastal accounting guidelines
- Developed planograms and schematics for new and developing markets using Macintosh software
- Participated in trade shows, store set-ups, overseas and domestic travel.
Education
Skills
- Maintaining records
- MS Office proficient
- Written expression
- Time management
- Organization of office
- Problem-solving skills
- Recruitment
- Route Navigation Software
- Distribution Coordination
- Interdepartmental Collaboration
- Delivery Management
- Route Planning
- Staff Supervision
- Onboarding experience
- Administrative Support
- Human Resources Support
Awards
- The Repository Employee of the Year.
- The Repository District Marketing Manager.
- Director's Award.
- The Repository Salesperson of the Year.
- Publisher's Award.
References
References available upon request.
Timeline
International Account Manager
Coastal Pet Products
04.1995 - 07.1999
Home Delivery Manager
The Repository
- Current
Alternative Product Manager in Charge of Special Publications
The Repository
- Current
District Marketing Manager
The Repository
- Current
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