Robin Hurley
Chicopee,MA
Summary
Determined individual with a high level of compassion and skill in assisting individuals in various stages of recovery. Hardworking Peer Support Specialist known for handling appointment scheduling, transporting clients to meetings and promoting assistance wherever and whenever needed.
Overview
5
5
years of professional experience
Work History
Peer Support Specialist
BHN
Holyoke, MA
06.2020 - Current
- Shared details regarding recovery and wellness principles focused on helping others struggling to stay focused on personal recovery journeys.
- Helped individuals overcome harmful drug and alcohol addictions.
- Attended trainings focused on best practices for working with individuals experiencing mental health issues.
- Adhered to applicable laws, regulations, policies, procedures, standards, and guidelines.
- Provided crisis intervention services to individuals in need of emotional and mental support.
- Developed positive relationships with clients by providing a safe, supportive environment.
- Encouraged open communication between all parties involved in the client's case.
- Actively listened and responded empathetically when interacting with clients.
- Led support groups and facilitated one-on-one meetings with struggling individuals.
- Assisted others through dynamic relationships built on trust and utilized effective listening and interpersonal skills.
- Assisted clients with developing healthy coping skills to manage stressors.
- Transported individuals safely to support meetings and medical appointments.
- Listened to personal stories, asked probing questions and offered knowledgeable advice for different situations.
- Maintained updated knowledge through continuing education and advanced training.
- Recognized by management for providing exceptional customer service.
Education
GED -
Ludlow High School
Ludlow, MA06-1981
Skills
- Recovery assistance and support
- Motivational interviewing
- Rapport building
- Relapse prevention
- Recovery guidance
- Issue resolution
Timeline
Peer Support Specialist
BHN
06.2020 - Current
GED -
Ludlow High School
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