Robin Johnson

Goochland,VA

Summary

Results-driven Payroll & Benefits professional with 17 years of experience in payroll operations and benefits administration for multi-state organizations. Managed full-cycle payroll for thousands of employees while optimizing processes for enhanced efficiency. Strong leadership and collaborative skills foster exceptional employee experiences.

Overview

years of professional experience

Work History

Payroll & Benefits Manager

Natural Retreats

Charlottesville, Virginia

11.2016 - Current

Own and manage end-to-end payroll operations for 800+ employees across 16 locations in 12 states, ensuring 100% on-time and accurate payroll processing
Administer and optimize payroll systems and HRIS integrations, enhancing data accuracy and reporting capabilities
Ensure full compliance with federal, state, and local tax regulations, wage and hour laws, and reporting requirements
Transitioned payroll cycles from monthly/semi-monthly to bi-weekly, reducing errors and improving timeliness
Manage year-end payroll activities, including W-2 processing, tax filings, and audit readiness
Develop and implement payroll policies, procedures, and internal controls to mitigate risk and support scalability
Maintain payroll data integrity and confidentiality, ensuring accurate employee records and secure handling of sensitive information
Partner with HR and Finance leadership to align payroll with compensation, benefits, and organizational strategy
Resolve employee payroll inquiries and discrepancies, providing timely support to enhance employee satisfaction
Support multi-state expansion, establishing tax accounts and ensuring compliance in new jurisdictions

Sr. Payroll Specialist

Atlantic Coast Dining

Richmond, Virginia

05.2007 - 11.2016

Processed high-volume payroll for 2,500+ employees across 25 multi-state locations with strong accuracy and compliance standards
Executed off-cycle and manual payroll runs, resolving discrepancies to ensure timely and accurate payments
Administered payroll deductions, including garnishments, child support, and tax levies in compliance with legal requirements
Maintained payroll records and employee data for accuracy and audit readiness
Supported onboarding and payroll setup for seamless integration of new employees into payroll systems

Education

Business Administration

The Braxton School of Business

Richmond, VA

Member -

Society For Human Resource Management (SHRM)

Member -

Certified Employee Benefit Specialist (CEBS)

Skills

Payroll administration
Payroll compliance
Multi-state payroll
Year-end processing
Payroll audits

Payroll Policy Development
HRIS systems (Dayforce, UKG, Paylocity, Paycom, Ascentis)
Data integrity
Process improvement
Employee support

Timeline

Payroll & Benefits Manager

Natural Retreats

11.2016 - Current

Sr. Payroll Specialist

Atlantic Coast Dining

05.2007 - 11.2016

Business Administration

The Braxton School of Business

Member -

Society For Human Resource Management (SHRM)

Member -

Certified Employee Benefit Specialist (CEBS)

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