Robin Lisa Brown
East Orange,USA
Summary
Finance Leader with over 20 years in legal billing and financial accounting. Leads teams to meet billing deadlines while ensuring accuracy and compliance. Streamlines billing processes and resolves complex issues to support financial objectives. Experienced with Aderant, Elite Enterprise, 3E, BillBlast, and various electronic billing platforms, focusing on process improvement and client service.
Overview
29
29
years of professional experience
Work History
Billing Manager
Landman Corsi Ballaine & Ford P.C.
New York, NY
04.2024 - Current
- Oversee the finance operations ensuring timely and accurate invoicing, resulting in a 22% increase in monthly cash flow.
- Expertly manage client-specific e-billing requirements, ensuring 100% compliance with client guidelines.
- Resolve billing and accounts receivable discrepancies and disputes by collaborating with attorneys and clients, decreasing invoice rejection rates by 40%.
- Managed team of 5 client account coordinators and eBilling/AR specialist, mentoring and conducting performance evaluations to enhance team effectiveness.
- Collaborated with other department leaders in the transition to a new electronic billing system, reducing manual processing time by 30%.
- Identify areas for improvement and implement enhancements to processes or practices.
- Provided support and guidance to attorneys, billing staff, and legal assistants on billing processes and systems.
- Maintain accurate department training materials, firm rates, client billing/guidelines and arrangements, personal confidential contact information, and billing status tracking.
- Process conflict checks for new client business, create new matter memo, and opening of client/matters.
- Comply with all firm policies and practices.
- Executed multiple projects and tasks as directed by management.
Senior Client Revenue Specialist
Hughes Hubbard & Reed, LLP NY
New York, NY
05.2024 - 04.2025
- Implemented proactive collections process and established strong client relationships, resulting in reduction of outstanding debts.
- Managed the set-up of onboarding new clients, matters, probono, prospective clients, non-billable and client and business development, adding negotiated rates, discounts, fee caps, flat fees, client information, eBilling set-up, and client billing arrangements in compliance with firm policy and procedures.
- Entered and applied cash receipts; resolved payment issues; researched, analyzed, and reconciled payments; and communicated with CFO, finance director, billing director, collection director, and billing attorney to enhance AR collection forecasting.
- Collaborated with finance and billing teams to ensure compliance with firm requirements, resolved ebilling disputes, and trained staff to minimize future rejections.
- Generate weekly missing timekeeper reports. Prepare and process client revenue reports with Iridium 3E.
- Maintain client and matter master files, close and reopen client/matters, Log, apply client wires and check payments to outstanding revenue, on-account and general ledger in compliance with firm policy.
- Maintain monthly and quarterly finance department databases, provide WIP, unbilled and accounts receivable reports.
- Interviewed prospective new hires, mentored, trained, supervised, and delegated tasks to the junior client pricing team.
- Conducted PWC audits and BRASS surveys; audited all ebilling platforms; and tested new finance applications.
Regional Sr Billing And Accounts Receivable Analyst
Becker & Poliakoff, P.A.
, NY/NJ
08.2023 - 05.2024
- Prepared and processed modifications/adjustments for 2100 monthly, transactional and flat-fee invoices using the Aderant billing system in a timely manner.
- Maintained accurate billing rates, client billing/guidelines and fee arrangements, billing/email addresses, and billing status tracking.
- Entered and applied cash receipts, reconciled cash receipts and applied cash to outstanding AR for the NE offices.
- Generated, sorted, and disseminated pre-bills to partners and attorneys.
- Compiled and interpreted financial data to generate reports and forecast results.
- Maintained monthly and quarterly finance department databases, provide WIP, unbilled and accounts receivable reports.
- Managed and executed transactions related to trust accounts.
- Performed audits of subsidiaries to protect shareholders and potential investors from fraudulent or unrepresentative financial claims.
- Streamlined data entry processes, implementing quality control checks to minimize errors.
- Led workflow supervision and delegation for department operations.
- Managed multiple projects simultaneously while adhering to strict deadlines and quality standards.
- Interviewed and selected staff, conducted new hire training, and mentored team members while managing departmental HR administrative needs.
Senior Billing Coordinator
Bryan Cave Leighton Paisner
Washington, DC
08.2019 - 07.2023
- Prepared, processed modifications/adjustments for monthly, transactional and flat-fee invoices using the Elite Enterprise/Elite 3E billing system in a timely manner.
- Generated, sorted, and disseminated billing pre-bills to billing partners and attorneys.
- Applied unallocated cash and trust funds to client invoices.
- Partnered with cross-functional teams to streamline invoice management processes, improving tracking and reducing discrepancies.
- Served as a key resource for internal and external stakeholders regarding billing policies, providing expert guidance on relevant topics.
- Managed office administrative budgets and reconciled trust and office petty cash to ensure accurate financial reporting.
- Coordinated new hire orientation for partners, lawyers, and staff, enhancing onboarding experience and facilitating integration.
- Executed special projects and assignments.
Senior Billing Coordinator
McDermott Will & Emery
Washington, DC
01.2018 - 08.2019
- Prepared, processed modifications/adjustments for monthly, transactional and flat-fee invoices using the Aderant billing system in a timely manner.
- Generated and disseminated billing pre-bills for billing partners and attorneys, ensuring timely communication and accuracy.
- Applied unallocated and trust funds to client invoices, maintaining compliance and financial integrity.
- Executed special projects addressing organizational needs, contributing to operational goals.
Senior Billing Coordinator
FROSS ZELNICK LEHRMAN & ZISSU, PC
NY, NY
05.2016 - 12.2017
- Generated and disseminated billing pre-bills to billing partners and attorneys, ensuring accurate and timely financial documentation.
- Prepared and processed modifications for monthly, transactional, and flat-fee invoices using Aderant billing system, enhancing billing accuracy and efficiency.
- Reduced billing errors by conducting thorough audits of invoices before submission to clients.
- Improved cash flow by proactively identifying slow-paying accounts and implementing strategic collections efforts.
- Applied unallocated and trust to client invoices.
- Completed special assignments aligning with organizational objectives, contributing to overall operational effectiveness.
Accounting Manager
DICKSTEIN SHAPIRO, LLC
NY, NY
03.2008 - 04.2016
- Streamlined month-end closing procedures resulting in reduced processing time without compromising accuracy or completeness of the reports generated.
- Managed billing and finance department workflow and administrative tasks for NY, Stanford CT, and LA offices, ensuring operational efficiency.
- Led accounting professionals in meeting department goals while cultivating a supportive work environment.
- Developed finance professional developmental mentorship program in collaboration with upper management department heads to enhance team skills.
Senior Billing Coordinator
KRAMER LEVIN LLP
NY, NY
06.2006 - 03.2008
- Prepared and processed modifications for monthly, transactional, and flat-fee invoices using E billing system, enhancing billing accuracy.
- Generated and disseminated billing pre-bills for billing partners and attorneys to ensure accurate and timely invoicing.
- Applied cash and trust funds to client invoices to maintain up-to-date account balances.
Lead Billing Coordinator/Trust Client Account Manager
DORSEY & WHITNEY LLP
NY, NY
06.1999 - 06.2006
- Oversaw daily activities of 4 billing assistants to facilitate timely and accurate billing processes.
- Managed billing processes for legal services and client accounts.
- Coordinated monthly invoicing and payment schedules for clients.
- Reviewed billing discrepancies and resolved issues promptly.
Accounts Receivable Coordinator/Billing Coordinator
SIMPSON THACHER & BARTLETT LLP
NY, NY
07.1997 - 06.1999
- Generated over $10 million in revenue within first 9 months of operations.
- Managed invoicing processes and ensured timely billing for clients.
- Reviewed and reconciled accounts to maintain accurate financial records.
- Coordinated communication between clients and internal teams regarding payments.
Education
Associates Degree - Paralegal Studies
Interboro Institute
New York, NY01-1997
Skills
- Legal Billing Management
- Billing Systems Expertise
- Accounts receivable
- Financial Reporting and Analysis
- Setting up New eBill Portals
- Process improvements
- Team Leadership and Mentoring
- Conflict resolution
- Conflict research
Accomplishments
Miracle Fellowship Seminary, Hyattsville, Maryland
Honorary Master of Ministry, 2022
Honorary Doctor of Ministry, 2022
Honorary Doctor of Divinity with a Concentration in Global Community, 2022
Honorary Master of Ministry, 2022
Honorary Doctor of Ministry, 2022
Honorary Doctor of Divinity with a Concentration in Global Community, 2022
Timeline
Senior Client Revenue Specialist
Hughes Hubbard & Reed, LLP NY
05.2024 - 04.2025
Billing Manager
Landman Corsi Ballaine & Ford P.C.
04.2024 - Current
Regional Sr Billing And Accounts Receivable Analyst
Becker & Poliakoff, P.A.
08.2023 - 05.2024
Senior Billing Coordinator
Bryan Cave Leighton Paisner
08.2019 - 07.2023
Senior Billing Coordinator
McDermott Will & Emery
01.2018 - 08.2019
Senior Billing Coordinator
FROSS ZELNICK LEHRMAN & ZISSU, PC
05.2016 - 12.2017
Accounting Manager
DICKSTEIN SHAPIRO, LLC
03.2008 - 04.2016
Senior Billing Coordinator
KRAMER LEVIN LLP
06.2006 - 03.2008
Lead Billing Coordinator/Trust Client Account Manager
DORSEY & WHITNEY LLP
06.1999 - 06.2006
Accounts Receivable Coordinator/Billing Coordinator
SIMPSON THACHER & BARTLETT LLP
07.1997 - 06.1999
Associates Degree - Paralegal Studies
Interboro Institute