ROBIN L. TYLER JR

• Supervised and evaluated security staff performance to determine compliance with safety regulations.
• Coordinated with security personnel or other departments to establish safety of visitors and staff.
• Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
• Developed and implemented strategies to prevent and respond to security incidents.
• Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
• Enhanced team's response time to security incidents by implementing streamlined communication protocol.

• Managed a team of Ohio law enforcement personnel, providing regular training for improved performance and professional growth.
• Oversaw team of Ohio law enforcement personnel and managed scheduling and performance evaluations.
• Maintained detailed records of security incidents, enabling proper analysis for future preventative measures.
• Kept team compliant with security protocols and appearance standards.
• Provided security for gas line projects
• provided security for hostile employee terminations

Undercover fraud, waste, and abuse investigations in government entitlement programs specializing in trafficking cases of significant financial recovery.

investigations resulting in penalties including civil forfeiture, state, and federal charges.

Prepared reports for investigative purposes and referral for state and federal prosecution.

Worked cooperatively and constructively with team members, including mentoring, training and assisting team members as required.

Maintained up-to-date knowledge of state and federal laws, regulations, and procedures related to private investigations

Wrote depositions/ testimony when needed

Developed and maintained cover identities while cultivating relationships with key informants to obtain critical information.

• Managed caseloads effectively while prioritizing urgent cases to meet deadlines without compromising thoroughness or attention to detail.

• Investigate cases such as infidelity, insurance fraud, workers compensation, and child custody
• Use covert techniques to acquire film and video that meet the standards of court evidence
• Handle assigned surveillance cases from large insurance carriers, law firms, and federal agencies in help to determine insurance fraud
• Developed case plans and conducted comprehensive investigation tactics to obtain necessary evidence
• Astute at protecting confidential information, maintaining high professional standards and utilizing good judgment and discretion
• Work closely with state and federal law enforcement officials during investigations
• Provide executive protection and logistical support to elite and high profile clients
• Developed comprehensive investigation reports
• Testifying at criminal hearings and proceedings

• Owned and operated repossession agency
• Developed business plan for potential banking clients
• Performed data entry and organized documents to appropriate accounts to ensure up to-date and accurate information
• Negotiated partnered with local and National banks
• Used Discreet and efficient contact with debtors for retrieved debt and recovered property
• Performed background checks personally contacting references
• Maintained exceptional record keeping for clients for all activities and expenses
• Skip tracing and interviewing
• Maintained client trust by providing timely updates on the status of their accounts and recoveries.
• Improved client satisfaction by promptly locating and recovering collateral assets.

• Provided security staff and operations for contracted business's during a natural disaster hurricane florence in the Carolinas for Fema.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Reduced incident severity by swiftly assessing situations and implementing appropriate safety measures in hazardous environments.
• Mitigated potential hazards for safer outcomes through diligent monitoring and assessment of emergency situations.

• Recovered or repossessed property from someone that hasn’t paid his/her debt obligations, which includes, cars, trucks, campers, boats, RV, motorcycles, medical equipment, farming equipment, computers, and ATV's
• Ensuring professional relationships are established with financial institutions and local law enforcement agencies to maintain collection efforts within the confines of the law
• Strong ability to provide timely updates and maintain communication between collection and re marketing departments
• Experienced in various procedures and techniques of effective skip tracing, investigations and collection methods
• Performed data entry and organized documents to appropriate accounts to ensure up- to- date and accurate information
• Interfaced with team members, management, and clients in reference to customer service issues
• Reviewed client reports on a weekly basis to ensure data integrity and prepared and submitted reports to management

• Conducted private investigations to obtain confidential information using state of the art surveillance equipment and vehicles
• Worked closely with state and federal law enforcement officials during investigations and surveillance
• Served legal documents and escorted valuables to protect clients’ property
• Stayed in open communication with supervisors to maintain operational safety and submit timely reports.
• Collected documentation such as witness statements, video recordings, and photographs to support case findings.
• Exceeded client expectations by delivering comprehensive reports detailing case findings and recommendations in a timely manner.