Summary
Overview
Work History
Education
Skills
Websites
Professional References
Professional Highlights
References
Work Availability
Software
Work Preference
Timeline
Robin Mank

Robin Mank

Ridgeway,VA

Summary

Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.

Overview

17
17
years of professional experience

Work History

Caregiver

Consumer Direct Care Network of Virginia
01.2020 - Current
  • Helping client with personal care from exercising and grooming to meal preparation to include medication Disbursement and transportation
  • Prior work experience to include Employer of Record through Consumer Direct, prior Employer of Record through PPL
  • Professional history from 1987 to current.

Service Facilitator

Ward Transitional Services
01.2022 - 01.2024
  • Working with clients one on one to guide them in the waiver services programs
  • Performing Intakes, establishing client services through the waiver system for consumer directed Services
  • Making monthly visits to ensure that services are being maintained
  • The goal is to Provide services for individuals to remain happy and active in their community
  • Working and collaborating with other agencies to give allow for the best possible care.

Equipment Operator

Radial eCommerce Logistics
10.2007 - 04.2020
  • Working in all areas in the company assisting many different clients within
  • To include lead for 3 clients, receiving, clerk, special projects, communication with clients and associates
  • Worked where needed, when needed assisting management – employees
  • Experience in CI, internal/external client service, strong leadership skills, spreadsheet applications not limited to production and safety compliance
  • Networking with clients to schedule pick-ups
  • Value stream management, improve product quality, accelerate delivery, reduce costs, and increase revenue and realization of goals.

Education

MBA -

South University, Savannah, GA
11.2022
Honors: Honors

Bachelor of Arts in Business Administration -

Independence University, Salt Lake City, Utah
08.2021
Honors: Cum Laude

Skills

  • Payroll & computerized accounting
  • Print room (Amex)
  • Human resources and policy formation
  • Project management
  • General Management
  • Proficient in CI, Six Sigma
  • Customer service
  • Account creation and invoicing
  • Oral/written communication
  • Accounts receivable and payable
  • Conflict resolution
  • Spreadsheet applications
  • Internal/External customer-client service
  • Production and safety compliance
  • Budget/schedule management
  • Proficient in multiple computer programs
  • Efficiency, accuracy, and quality
  • Great motivational skills
  • Planning, prioritizing, and communicating shift directives
  • Proficient/Microsoft office/excel

Professional References

  • Claudette Loftlan, Ward Transitional Services, Supervisor. 168 E. Main St Salem VA 24153 (540)492-2964
  • Bernice Hairston, Piedmont Community Services. 24 Clay St. Martinsville, VA. 24112 (276)632-7128
  • David Welsh, Radial, Operations Manager, 3379 Joseph Martin Hwy, Martinsville, VA, 24112, welshd@radial.com, (276) 956-0744

Professional Highlights

MBA in business administration program that emphasizes management techniques. Committed to promoting the highest standards and company values, strong leadership skills.

References

  • Holly Gravely, 72 Sanville Hts., Bassett, VA, 24055, lovely120985@aol.com, (276) 732-5724
  • Roger Mank, 5 Parker Terrace Taunton, MA. 02780 (508)250-5764
  • James Worley, 230 Airway Road, Spencer, VA, 24165, Jamesworley69@aol.com, (276) 692-7576

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Work Preference

Work Type

Full Time

Work Location

On-SiteRemote

Important To Me

Work-life balanceCareer advancementFlexible work hoursWork from home optionPersonal development programsCompany CultureHealthcare benefits

Timeline

Service Facilitator - Ward Transitional Services
01.2022 - 01.2024
Caregiver - Consumer Direct Care Network of Virginia
01.2020 - Current
Equipment Operator - Radial eCommerce Logistics
10.2007 - 04.2020
South University - MBA,
Independence University - Bachelor of Arts in Business Administration,

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Robin Mank