Robin Marquis
Bristol,CT
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure customer service position. Ready to help a team achieve company goals.
Overview
25
25
years of professional experience
Work History
In-Home Caregiver
Self-employeed
05.2010 - 08.2023
- Monitored children's activities to verify safety and wellbeing.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Implemented daily routines and activities to stimulate and engage children.
- Helped children develop motor skills in preparation for preschool and kindergarten.
Customer Service Specialist
Reliance Automotive
03.2007 - 04.2010
- Delivered superior customer service to retain existing customers and attract future customers.
- Processed customer orders and inquiries via phone, email and, in-person communication to foster top-quality service delivery.
- Handled customer inquiries and high volume calls to solve billing and ordering problems.
Home Health Aide
Bristol Community Organization
05.2003 - 03.2007
- Traveled to clients' homes to complete aide services and promote continuity of care.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Transported clients for medical and personal outings.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
Customer Service Representative
Screen Test USA
04.1998 - 04.2003
- Responded to customer requests for products, services, and company information.
- Delivered prompt service to prioritize customer needs.
- Educated customers about billing, payment processing and support policies and procedures.
Education
GED -
Plainville High School
Plainville, CTSkills
- Customer Service and Assistance
- Understanding Customer Needs
- Computer Knowledge
- Policy and Procedure Adherence
- Ability to Work Independently
Timeline
In-Home Caregiver
Self-employeed
05.2010 - 08.2023
Customer Service Specialist
Reliance Automotive
03.2007 - 04.2010
Home Health Aide
Bristol Community Organization
05.2003 - 03.2007
Customer Service Representative
Screen Test USA
04.1998 - 04.2003
GED -
Plainville High School