Overview
Work History
Education
Skills
References
Timeline
Generic
Robin Meraz

Robin Meraz

Jarrell,TX

Overview

17
17
years of professional experience

Work History

Cashier

Beall's Inc.
02.2024 - Current
  • Greet customers entering store and responded promptly to customer needs.
  • Welcome customers and help determine their needs.
  • Work flexible schedule and extra shifts to meet business needs.
  • Operate cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Build relationships with customers to encourage repeat business.
  • Help customers complete purchases, locate items, and join reward programs.
  • Restock and organize merchandise in front lanes.
  • Assist customers with returns, refunds and resolving transaction issues.
  • Assist customers with inquiries and provide exceptional service, resulting in positive feedback from shoppers.
  • Handle multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhance customer satisfaction by providing efficient and accurate cash transactions.
  • Contribute to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentore new employees on cashier duties and best practices, improving overall staff performance.
  • Streamline checkout process for increased efficiency and reduced waiting times.
  • Enhance customer loyalty by participating in rewards program enrollment.
  • Enhance customer service experience by efficiently processing purchases and returns.
  • Handle cash with high accuracy and took care to check bills for fraud.

Paraprofessional/Educational Aide

Hutto Isd
10.2019 - Current
  • Oversee students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improve classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervise students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Enhance student support by delivering one-on-one and small group assistance in various subjects.
  • Foster a positive learning environment by establishing strong rapport with students, parents, and faculty members.
  • Support special education teachers in implementing accommodations and modifications for students with diverse learning needs.
  • Assist in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
  • Collaborate with teachers to develop and implement individualized education plans for students with special needs.
  • Facilitate communication between general education and special education staff, promoting effective collaboration on behalf of students'' best interests.
  • Ensure compliance with state regulations by maintaining thorough documentation of services provided to students with disabilities.
  • Provide one-on-one support to students with special needs, fostering supportive learning environment.
  • Enforce rules and instructions to maintain discipline.

Warranty Dept/Recon Office Assistant

Taylor Auto Credit
10.2018 - 10.2019
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
  • Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
  • Streamlined communication within office, ensuring timely dissemination of important information to all staff members.
  • Supported financial operations, processing invoices and payments, contributing to timely and accurate financial reporting.
  • Improved data accuracy, entering and updating records in database with keen eye for detail.
  • Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
  • Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Medical Assistant (Front & Back Office)

Mockingbird OB/Gyn
02.2017 - 05.2018
  • I alternated weekly with the Lead Medical Assistant between front and back office duties in a privately owned and managed Obstetrics and Gynecology clinic with Aesthetic services as well, while observing HIPPA guidelines.

Cashier/Head Cashier

Home Depot
01.2013 - 02.2017
  • Started as a part-time, evening cashier
  • In November 2014, Encouraged to apply for Head Cashier by my Department Manager, promoted to a part-time Head Cashier & quickly promoted to Full-time
  • -Recognition: Cashier of the Month, Golden Associate Award (awarded to the top 20 associates only), and a Silver Rated Customer Service Associate.

Medical Assistant/Back-up Receptionist

West Linn Women's Clinic
04.2007 - 03.2012
  • Primarily a Medical Assistant
  • Worked in a privately owned clinic with two physicians, as assistant to an OB/Gyn Physician and would fill in at the Front Desk two days a week while my Doctor was performing surgeries
  • Spent six months running the back office alone and managed to train two Medical Assistant Externs while the Lead M.A
  • Was on medical leave
  • Followed HIPAA & OSHA guidelines while performing the applicable functions of a Medical Assistant, and Receptionist
  • Only reason for leaving was due to relocating our family to Texas.

Education

Associates of Applied Arts - Medical Assisting, with National Certified Competency & Training

Pioneer Pacific College
Wilsonville, Oregon
01.2006

High School Diploma -

Moreno Valley High School
Moreno Valley, California
01.1995

Skills

  • Excellent Customer Service Skills
  • Polite and Professional Service with a smile (in person and on the phone)
  • General Cleaning skills: mopping, dusting, sanitizing
  • Waitress Experience
  • Shift Management Experience
  • Photography Experience (Portrait Studio)
  • Multiple Medical office skills: Intermediate Typing Skills and Computer Usage Proficiency, Appointment Scheduling, Appointment confirmation, Patient Registration, Minimal Insurance Benefits Verification, Room Preparation- Set-up, Clean-up, & Instrument Sterilization, Electronic Medical Records Experience, Ability to Obtain and Record Pertinent Patient Health Information and Vitals, Injection Administering, Documenting & Beginning Level Venipuncture Collection w/Proper Specimen Labeling, Beginning - Intermediate Knowledge of Pertinent Medical Terminology and ICD-10 codes

References

  • Virginia San Miguel, M.D., West Linn Women's Clinic, sanmiguelv@gmail.com, 503-702-3367, Valued Friend and Former Immediate Supervising Doctor
  • Karoline Woitke, PA-C, West Linn Women's Clinic, woitkek@zzz.com OR woitkek@yahoo.com, 503-888-1199, Valued Friend, served as her Medical Assistant 2009-2012
  • Roberto Soto, West Linn Women's Clinic, sotorg@gmail.com, 503-913-1247, Valued Friend and Former Office Manager
  • Ruby Fowler, sweets_1027@hotmail.com, 503-929-0237, Valued Friend and Former Trainer/Coworker at West Linn Women's Clinic in West Linn, OR
  • Nancy Gomez, bearandnancy@yahoo.com, 951-760-0322, Valued Friend, Mentor & Former Spanish Teacher at Moreno Valley High School in Moreno Valley, CA
  • Anissia Guerra, 512-630-9917, Friend and Neighbor since 2012

Timeline

Cashier

Beall's Inc.
02.2024 - Current

Paraprofessional/Educational Aide

Hutto Isd
10.2019 - Current

Warranty Dept/Recon Office Assistant

Taylor Auto Credit
10.2018 - 10.2019

Medical Assistant (Front & Back Office)

Mockingbird OB/Gyn
02.2017 - 05.2018

Cashier/Head Cashier

Home Depot
01.2013 - 02.2017

Medical Assistant/Back-up Receptionist

West Linn Women's Clinic
04.2007 - 03.2012

Associates of Applied Arts - Medical Assisting, with National Certified Competency & Training

Pioneer Pacific College

High School Diploma -

Moreno Valley High School

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