Robin Miller
Mechanicsville,VA
Summary
Dependable banker with over 21 years of experience in a variety of roles. Excellent reputation for resolving problems and improving customer satisfaction. Strong communication skills with the ability and desire to deliver exceptional service. Highly familiar with banking regulations and requirements.
Overview
17
17
years of professional experience
Work History
Financial Sales Representative II
South State Bank
Richmond, VA
08.2017 - Current
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Worked with clients to develop financial planning strategies and open accounts, as well as partnering with other lines of business to generate referrals.
- Assisted with quarterly audits, compliance, and BIRC completion, while performing account maintenance as needed.
Branch Operations Leader
Park Sterling Bank
Richmond, VA
04.2015 - 08.2017
- Enforced company policy compliance to improve workplace functionality.
- Developed and deepened relationships with customers, vendors and internal stakeholders.
- Processed and balanced cash transactions daily.
- Assisted clients with account questions and maintenance, while additionally managing teller audits.
Financial Services Advisor
Atlantic Union Bank
Richmond, VA
07.2005 - 04.2015
- Opened new customer accounts and assisted with customer inquiries.
- Processed loan applications.
- Assisted on the teller line as needed by processing daily cash transactions.
Education
Business Administration / Applied Entrepreneurship
Grand Canyon University
Phoenix, AZSkills
- Branch Operations
- Customer Service
- Sales & Referrals
- Lending
- Account Management
- Training & Mentoring
- Auditing & Compliance
- Cash Handling
Timeline
Financial Sales Representative II
South State Bank
08.2017 - Current
Branch Operations Leader
Park Sterling Bank
04.2015 - 08.2017
Financial Services Advisor
Atlantic Union Bank
07.2005 - 04.2015
Business Administration / Applied Entrepreneurship
Grand Canyon University
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