Robin Montoya
Las Vegas
Summary
Experienced RN Case Manager with background in providing high-quality patient care and effective case management. Strengths include strong decision-making skills, efficient coordination of care plans, and effective communication with multidisciplinary teams. Previous work has demonstrated significant impact on improving patient outcomes through the development and implementation of comprehensive care strategies. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
RN Case Manager
Professional Case Management
Santa Fe
05.2023 - Current
- Coordinated patient care plans with multidisciplinary teams for optimal outcomes.
- Assessed patient needs and developed tailored care interventions.
- Monitored patient progress and adjusted care plans as necessary.
- Educated patients and families on treatment options and health management.
- Coordinated medical services between primary care providers, specialists, hospitals and outpatient clinics.
- Educated patients on disease prevention strategies, wellness promotion techniques and lifestyle modifications.
Interim/ Relief Charge Nurse
Presbyterian Infusion Center
02.2021 - 02.2023
- Scheduled patient appointments using EPIC to optimize workflow efficiency.
- Balanced nurse and tech schedules to enhance operational effectiveness.
- Managed inventory and ordered supplies, ensuring availability of essential items.
- Handled patient complaints and de-escalated situations professionally.
- Facilitated patient communication to maintain satisfaction and clarity.
- Prepared for Joint Commission audits to ensure compliance with standards.
- Supervised nursing staff in administering infusion therapies while managing daily patient load of six to nine.
- Trained new nurses on best practices for patient care and technology utilization.
RN
Presbyterian Infusion Center
11.2020 - 02.2021
- Administered medications, including chemotherapy, via IV and injections.
- Performed venous blood draws and initiated peripheral intravenous lines.
- Managed central line care and port access for patients.
- Delivered direct patient care in outpatient settings, ensuring optimal recovery.
- Communicated therapy plans and patient needs with interdisciplinary teams.
- Documented patient information and care activities using EPIC system.
- Collaborated with management, pharmacy, pharmacist clinician, pathology, and fellow RNs for comprehensive care.
General/ Medical RN
Presbyterian Hospital
04.2018 - 11.2020
- Provided direct patient care as Floor RN, ensuring safety and comfort.
- Administered medications and started IVs according to established protocols.
- Identified decompensating patients and escalated care promptly.
- Collaborated with interdisciplinary care team to address patient needs effectively.
- Managed patient admissions and discharges, maintaining thorough documentation.
- Engaged families in communication regarding patient status and care plans.
- Performed hourly charting using EPIC for accurate record-keeping.
- Assisted in minor bedside procedures and delivered wound care as needed.
Dental Assistant
Cottonwood Mall Dental
03.2015 - 02.2018
- Creating and maintaining sterile fields during procedures
- Sterilizing instruments
- Preparing rooms for treatment
- Assisting with: extractions, oral surgeries, dental fillings, implant placements, prosthodontic placements, dental hygiene, and orthodontics
- Responsible for preparing patients for dental treatment
- Responsible for patient teaching and patient understanding about procedures
- Collaborating with dentist/dental hygienist about treatments
- Working as a team with 3-8 dental assistants to coordinate and execute the day's schedule
- Ensuring informed consent is obtained prior to procedures
- Obtaining dental radiographs
- Electronic charting
- Paper charting
Education
Associate Degree of Nursing -
Pima Medical Institute
Albuquerque, NM11.2017
Dental Assistant Certificate -
Pima Medical Institute
Albuquerque, NM09.2014
Luna Community College
Las Vegas, NM09.2013
High School Diploma -
Robertson High School
Las Vegas, NM05.2011
Skills
- Effective communication and therapeutic communication
- Critical thinking and problem-solving
- Mathematical proficiency
- Patient care prioritization and organization
- Adaptability and quick learning
- Teamwork and independent work
- Care coordination and medication management
- Health education and patient assessment
- Interdisciplinary collaboration and multidisciplinary approach
- Conflict resolution and time management
- Team leadership in clinical settings
- Chronic disease management
Volunteer Experience
- The Rock at Noonday, Blood Drive Volunteer, 07/01/17
- PMI, NM Mission of Mercy Volunteer, 09/01/14
- NM MOM, Volunteer, 10/01/14
Licenses Certifications Awards
- Registered Nurse, NM, RN-89678 currently licensed
- BLS for Healthcare Providers, American Safety and Health Institute currently licensed
Custom Section 1
References:
-Gabriela Sim
Presbyterian Hospital Infusion Center
Assistant Nurse Manager
C: (505) 990-9911/ W: (505) 563-1024
-Ruben Rodriguez
Presbyterian Hospital Infusion Center
Infusion Center Pharmacist
C: 505-610-8484
-Megan Martinez
NM Behavioral Health
Pharmacist
C: 505-429-0385
Timeline
RN Case Manager
Professional Case Management
05.2023 - Current
Interim/ Relief Charge Nurse
Presbyterian Infusion Center
02.2021 - 02.2023
RN
Presbyterian Infusion Center
11.2020 - 02.2021
General/ Medical RN
Presbyterian Hospital
04.2018 - 11.2020
Dental Assistant
Cottonwood Mall Dental
03.2015 - 02.2018
Associate Degree of Nursing -
Pima Medical Institute
Dental Assistant Certificate -
Pima Medical Institute
Luna Community College
High School Diploma -
Robertson High School