Robin Nilon
Succasunna,NJ
Summary
Seasoned Manager with broad experience in both team leadership and project delivery. Possess strong strategic planning abilities, coupled with the capability to coordinate operational initiatives for maximum efficiency. Proven track record of driving process improvements, enhancing productivity, and implementing innovative solutions. Skilled in building strong relationships across all levels of an organization to achieve business goals.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Manager
The Grain House Restaurant
Basking Ridge, New Jersey
04.2020 - Current
- Manage recruitment, hiring, onboarding, training, scheduling, and evaluation of employees.
- Manage day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Strong guest service coordination keep daily operations organized and on schedule.
- Smooth restaurant service from coordinated dining room, kitchen, and service teams.
- Supervise activities of dining room staff to maintain service levels and support guest needs.
- Seek guest feedback on food quality, resolve issues, and ensured timely service of additional items and beverages.
- Develop new menu items informed by customer feedback and current industry trends.
- Lead weekly team meetings to address performance issues and deliver constructive feedback.
- Organizedopening and closing tasks to guarantee efficient restaurant operations.
- Resolve guest complaints and supported FOH staff during busy shifts.
- Enforce health, safety, and sanitation standards throughout restaurant operations.
- Prepare sales reports and review performance with the management team.
Banquet Manager
Zeris Inn
Mountain Lakes, New Jersey
08.2014 - 05.2020
- Managed banquet events for Zeris Inn guest functions and private receptions.
- Communicated with clients to finalize banquet details, menus, and timelines, ensuring client satisfaction and event success.
- Coordinated banquet staff scheduling, assignments, and floor coverage to ensure smooth operations during events.
- Oversaw event setup, table arrangements, and room readiness.
- Supervised food and beverage service during ceremonies and receptions.
- Managed event planning processes including budgeting, scheduling, vendor selection, menu creation, and decorations, enhancing guest experiences.
- Arranged buffet equipment and food displays for events.
- Monitored inventory levels for linens, china, glassware, and supplies.
Education
Associate of Applied Science - Management
MSU
Montclair, NJ06-2000
Skills
- Event management
- Banquet planning
- Menu planning
- Budget management
- Menu planning
- Sales reporting
- Staff scheduling
- Staff management
- Staff training
- Vendor relations
- Guest service
- Problem solving
Certification
- CPR and AED Certified
Timeline
Manager
The Grain House Restaurant
04.2020 - Current
Banquet Manager
Zeris Inn
08.2014 - 05.2020
Associate of Applied Science - Management
MSU