Robin Peck
Sterling,VA
Summary
Hardworking hospitality professional with over 10 years of expertise in across fine dining, upscale casual, and casual settings. Demonstrated positive attitude in adapting to any situation. Strong attention to detail along with terrific telephone and email etiquette. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members. Good multitasking, planning, and communication skills. Polite and accommodating, bringing several years of experience in hospitality settings. Sincere and helpful when working with guests, families, and VIPs to promote satisfaction and brand loyalty.
Overview
7
7
years of professional experience
Work History
Server
Corsica Wine Bar
Reston, Virginia
08.2025 - Current
- Rejoined to support the team during staffing shortages, offering top-tier service to all guests.
- I specialize in upselling and managing large parties to enhance guest experience and drive revenue.
- Assisted with bar service, including crafting cocktails, while maintaining excellent teamwork and efficiency.
- Provided exceptional customer service in fast-paced dining environment.
- Assisted guests with menu selections and wine pairings.
- Maintained cleanliness and organization of dining area throughout shifts.
- Trained new servers on restaurant procedures and customer engagement.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided excellent customer service to ensure satisfaction.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Server
Pirouette Cafe and Wine Bar
Arlington, VA
06.2024 - 08.2025
- Deliver personalized dining experiences by providing expert wine recommendations and food pairings.
- Assist with wine tastings, private events, and parties, ensuring seamless execution and guest satisfaction.
- Greet and seat guests, promptly take orders, and maintain an efficient and welcoming environment.
- Support retail sales by guiding guests in selecting wines and other specialty items.
Server
Vino Bistro
Leesburg, VA
12.2021 - 02.2024
- Contributed to the restaurant’s recognition as 'Best Cocktails of Loudoun 2023' by delivering exceptional service.
- Played a pivotal role in hosting wedding rehearsals, business dinners, and diverse private events.
- Expanded knowledge of wines, champagnes, and bourbons while building a loyal customer base with frequent guest requests.
- Created a warm and inviting atmosphere to ensure customer satisfaction.
Server
Travinia Italian Kitchen and Wine Bar
Leesburg, VA
09.2019 - 12.2021
- Managed private events for up to 30 guests independently, showcasing strong organizational and multitasking abilities.
- Shared wine, beer, and cocktail expertise, frequently assisting with bottle service and wine recommendations.
- Built a loyal clientele who followed to subsequent workplaces.
- Demonstrated comprehensive knowledge of Italian cuisine while adhering to high service standards.
Education
Bachelor's Degree - Hospitality Management
University of Central Florida
Orlando, FLSkills
- Hospitality Expertise
- Wine & Spirits Knowledge
- Event Management
- Technical Proficiency
- Bartending
- Upselling
- Team Collaboration
- Adaptability
- Effective communication
- Attention to detail
- Conflict resolution
- Organizational skills
- Positive guest interactions
- Effective customer upselling
- Sales expertise
References
Available upon request.
Timeline
Server
Corsica Wine Bar
08.2025 - Current
Server
Pirouette Cafe and Wine Bar
06.2024 - 08.2025
Server
Vino Bistro
12.2021 - 02.2024
Server
Travinia Italian Kitchen and Wine Bar
09.2019 - 12.2021
Bachelor's Degree - Hospitality Management
University of Central Florida