Robin Perry
Massena,United States
Summary
Detail-oriented professional with focus on deadlines and skilled in handling medical billing without errors. Confident Medical Biller knowledgeable in data confidentiality and privacy practices when reviewing patient information. Also, competent with 28 years of experience in the medical field billing field. Sophisticated and hardworking individual with excellent analytical and multitasking abilities.
Overview
28
28
years of professional experience
2
2
years of post-secondary education
Work History
CDM & Claims Coordinator
Massena Hospital Inc
Massena, NY
01.2020 - Current
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Gathered information from multiple sources to simplify billing and organize accounts.
- Set up and maintained new electronic billing system.
- Orchestrated medical coding, payment posting, accounts receivables and collections.
- Created simple to moderately complex reports using variety of business tools.
- Posted payments and collections on regular basis.
- Prepared accounts with past due balances and transferred those cases to collection agency.
Supervisor
Massena Memorial Hospital
Massena, NY
06.2015 - 12.2019
- Reviewed workflows to improve, implement, communicate and maintain AR resolution process.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Trained new employees on multiple medical billing programs and data entry software.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Billing Clerk
Massena Memorial Hospital
Massena, NY
05.2009 - 06.2015
- Monitored outstanding invoices and performed collections duties.
- Executed billing tasks and recorded information in company databases.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Assisted management with implementing new accounting software program.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Adhered to established standards to safeguard patients' health information.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
Account Clerk
Massena Memorial Hospital
Massena, NY
07.2003 - 05.2009
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
- Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues.
- Gathered, evaluated and summarized account data in detailed financial reports.
- Managed and responded to correspondence and inquiries from customers.
Registration Clerk
Massena Memorial Hospital
Massena, NY
06.1994 - 07.2003
- Collected, organized and entered patient data into medical systems.
- Performed regular quality and validation assessments on patient data to verify accuracy.
- Generated medical reports on patient admissions, treatment and discharge for disbursement to various departments.
- Worked flexible hours across night, weekend and holiday shifts.
Education
Associate of Applied Science - Business Management
SUNY CANTON
Canton, NY 08.1989 - 05.1991
Skills
Dependable and Responsible
undefinedTimeline
CDM & Claims Coordinator
Massena Hospital Inc
01.2020 - Current
Supervisor
Massena Memorial Hospital
06.2015 - 12.2019
Billing Clerk
Massena Memorial Hospital
05.2009 - 06.2015
Account Clerk
Massena Memorial Hospital
07.2003 - 05.2009
Registration Clerk
Massena Memorial Hospital
06.1994 - 07.2003
Associate of Applied Science - Business Management
SUNY CANTON
08.1989 - 05.1991
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