Robin Racies
DeLand
Summary
Customer service professional with experience in client relations, payment processing, and independent pet care. Recognized for strong attention to detail, professionalism, and organizational skills, with the ability to thrive in fast-paced environments. Dedicated to providing exceptional service while ensuring the comfort and well-being of both clients and animals. Authorized to work in the United States for any employer.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Server/Waitress
Country Line Saloon
- Current
- Delivered exceptional customer service in a fast-paced dining environment.
- Managed guest orders, payments, and special requests with accuracy and efficiency.
- Collaborated with team members to maintain smooth daily operations.
- Resolved guest concerns professionally while creating a welcoming experience.
- Balanced multiple responsibilities while maintaining strong organization and attention to detail.
Independent Pet Sitter
Self-Employed
01.2023 - Current
- Provided dependable care for dogs, cats, rabbits, hamsters, geckos, fish, and chickens while owners were away.
- Followed individualized feeding schedules, exercise routines, and administered oral medications as directed.
- Performed basic grooming, including brushing, while maintaining clean habitats, litter boxes, cages, tanks, and outdoor enclosures.
- Monitored animals for changes in behavior, appetite, and overall well-being, communicating updates promptly to owners.
- Built lasting relationships with repeat clients through dependable, compassionate care.
Summer Camp Counselor
Skyland Camp & Retreats
06.2024 - 07.2024
- Planned and led engaging outdoor activities and team-building exercises.
- Supervised campers ages 7 to 14 while maintaining a safe and positive environment.
- Collaborated with fellow counselors to create memorable camp experiences.
- Earned CPR and First Aid certifications.
- Assisted with camper logistics, including luggage management and daily operations.
Nanny/Babysitter
Private Family
09.2023 - 04.2024
- Provided attentive, individualized care for an infant.
- Planned educational and recreational activities that supported development.
- Assisted with meal preparation, light housekeeping, and daily routines.
- Maintained open communication with parents regarding progress and care.
- Fostered a safe, nurturing, and engaging environment.
Cashier / Sales Associate
Smoothie King
10.2022 - 07.2023
- Delivered friendly customer service while accurately processing transactions.
- Operated point-of-sale systems and maintained transaction accuracy.
- Assisted with opening and closing procedures.
- Maintained a clean, organized, and well-stocked work environment.
- Supported teammates during high-volume rush periods.
CSR / Cashier
Pizza Hut
09.2021 - 01.2022
- Assisted customers with orders and inquiries in a fast-paced environment.
- Processed transactions accurately using point-of-sale systems.
- Supported daily operations while providing friendly, efficient service.
Education
High School Diploma -
DeLand High School
DeLand, FLSkills
- Customer Service
- Client Relations
- Animal Care
- Pet Handling
- Oral Medication Administration
- Feeding & Exercise Routines
- Basic Grooming
- Payment Processing
- Point-of-Sale (POS) Systems
- Organization & Time Management
- Attention to Detail
- Multitasking
- Team Collaboration
- Professional Communication
Certification
- CPR Certification
- First Aid Certification
- Adobe Illustrator Certification
Timeline
Summer Camp Counselor
Skyland Camp & Retreats
06.2024 - 07.2024
Nanny/Babysitter
Private Family
09.2023 - 04.2024
Independent Pet Sitter
Self-Employed
01.2023 - Current
Cashier / Sales Associate
Smoothie King
10.2022 - 07.2023
CSR / Cashier
Pizza Hut
09.2021 - 01.2022
Server/Waitress
Country Line Saloon
- Current
High School Diploma -
DeLand High School