
Dynamic professional with a proven track record at MoCo Boutique, excelling in product management and customer service. Dependable and creative, I effectively communicate with vendors and lead teams, enhancing sales strategies. My ability to independently drive initiatives and foster positive customer relationships has consistently contributed to team success.
Schedule, input, promote and order products from companies that provide their services to our customers.
Reorder styles that have sold out during a Live sale. Communicate with vendors at month-end to ensure delivery of styles not yet received.
Track Meta ad sales and update spreadsheets daily.
Manage our private Facebook group by approving new members, approving content and schedule posts.
Schedule mobile alerts regarding sales and new items each weekend.
Assist the sales team during Market by providing support during Live sales.
Assist the buying team with purchasing new styles during Market.
Answer incoming emails and intercom messages from customers. Monitor and respond to comments on our Meta ads and private messages.
Provide training for new Customer Service Representatives.
Provide daily support to team members 8a-4p.
Ran Sunday HIIT classes programmed by myself.
Coached weekly classes with a CrossFit format.
Helped create and run community events.
Dependable
Independent Thinker
Works well independently and with others
Creative
Positive