Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robin Ray

Fort Myers,FL

Summary

Focused team player ready to serve as mentor and resource to residents. Friendly with talent for building trust with individuals through counseling and advice. Approachable demeanor with strong problem-solving skills to tackle various needs or issues. Experienced office manager and administration professional with several years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.

Overview

7
7
years of professional experience

Work History

Engineering Office Coordinator

South Seas Complex
Captiva, FL
08.2023 - Current
  • Coordinated office operations and procedures to ensure organizational effectiveness and efficiency.
  • Scheduled appointments for staff members using Outlook calendar system.
  • Compiled data, tracked changes, and created reports in Excel spreadsheets.
  • Assisted with special projects as requested from time-to-time by management team.
  • Processed invoices and coded documents according to company procedure standards.
  • Supported other teams with various administrative tasks when required.
  • Collaborated closely with staff to effectively smooth and improve office operations.

Residential Production

Extreme Florida Roofing
2312 Bruner Lane, Ft Myers
01.2023 - 06.2023

Point of contact for customers on their roof progress. Did all scheduling, ordering and customer contact on residential roofing.

  • Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
  • Monitored and documented client progress toward meeting goals and objectives.

HR Compliance Specialist

Ralphs Transfer
Fort Myers, FL
06.2020 - 12.2022
  • Supported team by pitching in to complete special projects.
  • Performed quality reviews to uncover workflow and communication issues.
  • Assisted with training sessions to educate management personnel on compliance and regulatory standards through [Software] and presentations.
  • Directed and implemented strategic improvement plans to integrate solutions to audit findings and workflow process issues.
  • Performed quality control reviews of all loan packages to check adherence with federal and state regulatory requirements.
  • Monitored safety programs to verify compliance with federal standards.
  • Managed quality programs to reduce overdue compliance activities.

Administrative Assistant

LCM Engineering PLLC
Fort Myers, FL
01.2018 - 06.2020
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.

Education

High School Diploma -

Newport High School
Newport, NH
06.1983

Skills

  • Ambulation Assistance
  • Client Requirements
  • Plan Program Operations
  • Crisis Situations
  • Project Requirements
  • Supervision
  • Mediate Conflicts
  • Progress Monitoring
  • Office Administration
  • Calendar Management

Timeline

Engineering Office Coordinator

South Seas Complex
08.2023 - Current

Residential Production

Extreme Florida Roofing
01.2023 - 06.2023

HR Compliance Specialist

Ralphs Transfer
06.2020 - 12.2022

Administrative Assistant

LCM Engineering PLLC
01.2018 - 06.2020

High School Diploma -

Newport High School
Robin Ray