Robin Ridgeway
Rio Rancho,NM
Summary
Committed to obtaining the highest level of patient satisfaction. Experience with a variety of clinical settings to include Family Practice, Allergy clinic, Pediatrics, Senior Health, Internal Medicine, Ortho-Sports Medicine, Heart and Vascular, Dermatology, Pulmonary and Movement Disorders.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
UNM Hospital-Heart and Vascular Clinic
Albuquerque, NM
03.2022 - 09.2024
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Triage patients and perform EKGs as requested per provider.
- Register patients
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
Field Coordinator
Curative Inc.
Albuquerque, NM
12.2021 - 03.2022
- Contract position during COVID-19
- Recruiting and informing participants about study objectives.
- Obtaining and documenting informed patient consent from research participants.
- Administering questionnaires and observing specimen collections as applicable to study protocols.
- Monitoring research participants to ensure adherence to study protocols.
- Adhering to regulatory standards and ethical standards.
- Maintaining detailed records of studies as per study protocol and regulatory guidelines.
- Working independently at the research site and communicating frequently with the clinical research team.
Certified Medical Assistant
UNM Hospital-Movement Disorder Clinic
Albuquerque, NM
03.2021 - 08.2021
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Discharge patients at the end of the visit.
Certified Medical Assistant
Presbyterian Medical Group-Internal Medicine
Rio Rancho, NM
10.2020 - 03.2021
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Conducted diagnostic tests such as EKGs in accordance with established protocols.
Certified Medical Assistant
UNM Hospital-Ortho Sports Medicine Clinic
Albuquerque, NM
01.2018 - 10.2020
- Perform general front desk office duties, such as answering telephones, register patients, cashier, and schedule appointments for patients.
- Interview patients to obtain medical information and measure their vital signs, weight, and height. Removal of stitches and staples.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
Certified Medical Assistant
UNM Hospital-Dermatology Clinic
Albuquerque, NM
07.2014 - 01.2018
- Perform general front desk duties, such as answering telephones, register patients, cashier, and schedule appointments for patients.
- Interview patients to obtain medical information and measure their vital signs, weight, and height.
- Assist with surgery
Medical Assistant
UNM Hospital-Westside Clinic
Albuquerque, NM
12.2002 - 07.2014
- Perform general front desk office duties, such as answering telephones, register patients, cashier, and schedule appointments for patients.
- Measured vital signs and took medical histories to prepare patients for visit.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Maintained accurate medical records through filing, charting, and data entry into electronic health record system.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Education
Certificate - Medical Assistant
Pima Medical Institute
Certification
American Registry of Medical Assistants
BLS
Timeline
Certified Medical Assistant
UNM Hospital-Heart and Vascular Clinic
03.2022 - 09.2024
Field Coordinator
Curative Inc.
12.2021 - 03.2022
Certified Medical Assistant
UNM Hospital-Movement Disorder Clinic
03.2021 - 08.2021
Certified Medical Assistant
Presbyterian Medical Group-Internal Medicine
10.2020 - 03.2021
Certified Medical Assistant
UNM Hospital-Ortho Sports Medicine Clinic
01.2018 - 10.2020
Certified Medical Assistant
UNM Hospital-Dermatology Clinic
07.2014 - 01.2018
Medical Assistant
UNM Hospital-Westside Clinic
12.2002 - 07.2014
Certificate - Medical Assistant
Pima Medical Institute
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